Hi Lisa. Firstly, Openbook will scan with this printer because it's using a twain or WIA scanner driver. The spooler service only pertains to printing, as far as I know, so scanning doesn't use it.
Secondly, I'd bet ten to one that your printer drivers are installed and that the error message you're getting about no drivers is only because the spooler service isn't running. You need to start the print spooler service. Go to the control panel and choose administrative tools. From there, choose services, not to be confused with component services. In services, press tab once to go to the list of local services and find the print spooler service. From here you need to do two things. 1. hit the applications key to bring up a context menu, and then choose start. 2. After that, press alt+enter to go into the properties for that service. Then tab until you find the startup type combobox, and choose automatic, if it isn't already chosen. Finally tab to the ok button and activate it. After all that, you can close services and administrative tools, then restart your computer. Then you can try to print something. If nothing prints and you still get that no driver message, go ahead and try installing drivers. Here's hoping you won't get the same spooler error you got before. I hope this is helpful to you. Let us know if you have any success or if it doesn't work for you. Happy printing. Tony Hernandez ----- Original Message ----- From: "Lisa" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Friday, November 02, 2007 11:56 AM Subject: [Blind-Computing] My printer won't print Hello everyone, I have a lexmark printer. It is a printer, copier, and scanner all in one unit. I haven't printed anything with it in a while, so last night my son put new ink cartridges in it. He tried to print his paper for school, and it said the printer driver is not installed would you like to install it now, and he clicked yes. It wouldn't let us install anything, so below I have pasted the message we got when we tried to install the driver. The weird thing is that I can still scan a paper and read it with openbook. I don't quite understand that. I am using windows XP home addition, and I am running jaws 8. If anyone has any suggestions for me, or can help me figure this out I would really appreciate it. Pasted message below. Take care, Lisa Printers Operation could not be completed. The print spooler service is not running. OK Visit the Blind Computing List home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/[email protected]/ To post to this group, send email to [email protected] To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following form in order to contact the management team http://www.jaws-users.com/BlindComputing.php If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED] Visit the Blind Computing List home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/[email protected]/ To post to this group, send email to [email protected] To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following form in order to contact the management team http://www.jaws-users.com/BlindComputing.php If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED]
