Hi Tony,
I followed your directions and my printer is working again.  Thanks a lot! 
I will most definitely keep your directions for future reference in case 
this ever happens again.  I don't understand how this happened in the first 
place though because I never disabled anything.  Thanks again!
Take care,
Lisa
----- Original Message ----- 
From: "Tony Hernandez" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Friday, November 02, 2007 4:53 PM
Subject: Re: [Blind-Computing] My printer won't print


> Hi Lisa.
>
> Firstly, Openbook will scan with this printer because it's using a twain 
> or
> WIA scanner driver.  The spooler service only pertains to printing, as far
> as I know, so scanning doesn't use it.
>
> Secondly, I'd bet ten to one that your printer drivers are installed and
> that the error message you're getting about no drivers is only because the
> spooler service isn't running.  You need to start the print spooler 
> service.
> Go to the control panel and choose administrative tools.  From there, 
> choose
> services, not to be confused with component services.  In services, press
> tab once to go to the list of local services and find the print spooler
> service.  From here you need to do two things.
> 1. hit the applications key to bring up a context menu, and then choose
> start.
> 2.  After that, press alt+enter to go into the properties for that 
> service.
> Then tab until you find the startup type combobox, and choose automatic, 
> if
> it isn't already chosen.  Finally  tab to the ok button and activate it.
>
> After all that,  you can close services and administrative tools, then
> restart your computer.  Then you can try to print something.  If nothing
> prints and you still get that no driver message, go ahead and try 
> installing
> drivers.  Here's hoping you won't get the same spooler error you got 
> before.
>
> I hope this is helpful to you.  Let us know if you have any success or if 
> it
> doesn't work for you.  Happy printing.
>
> Tony Hernandez
>
> ----- Original Message ----- 
> From: "Lisa" <[EMAIL PROTECTED]>
> To: <[email protected]>
> Sent: Friday, November 02, 2007 11:56 AM
> Subject: [Blind-Computing] My printer won't print
>
>
> Hello everyone,
> I have a lexmark printer.  It is a printer, copier, and scanner all in one
> unit.  I haven't printed anything with it in a while, so last night my son
> put new ink cartridges in it.  He tried to print his paper for school, and
> it said the printer driver is not installed would you like to install it
> now, and he clicked yes.  It wouldn't let us install anything, so below I
> have pasted the message we got when we tried to install the driver.  The
> weird thing is that I can still scan a paper and read it with openbook.  I
> don't quite understand that.  I am using windows XP home addition, and I 
> am
> running jaws 8.  If anyone has any suggestions for me, or can help me 
> figure
> this out I would really appreciate it.  Pasted message below.
> Take care,
> Lisa
>
> Printers
> Operation could not be completed. The print spooler service is not 
> running.
> OK
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> 


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