Thanks John,

I was afraid I might have to take those steps, but I thought I'd throw it out there to see if anybody might have an idea of some kind of "quick fix".

----- Original Message ----- From: "John Justice" <[email protected]>
To: <[email protected]>
Sent: Thursday, June 30, 2011 4:36 PM
Subject: Re: [Blind-Computing] Can't read pdf files after latest update


Hello Ken.
I'm not sure this is going to help but I just downloaded the same update and I'm not having a problem. Maybe, the best thing to do would be to uninstall
Adobe entirely, then go to their site and download a completely clean
version.
A pain I know, but I am thinking that the issue or problem is related to
your system specifically.

John Justice


JOHN AND LINDA JUSTICE
WITH GUIDE DOGS JAKE AND ZACHARY
PERSONAL E-MAIL:  [email protected]

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of DoubleLegal
Sent: Thursday, June 30, 2011 6:24 PM
To: Blind Computer Users
Subject: [Blind-Computing] Can't read pdf files after latest update

Hello all,

I got a pop-up window saying there was an update for Adobe Reader, so I
downloaded and installed it.

Now, I can't read any pdf files. I know it has opened the file because I am
able to read a few jumbled up words in the file by using the JAWS cursor,
but I can't read anything using the PC cursor.

Any thoughts on what I should do to fix this problem?

Thanks,

Ken Hopkins
[email protected]
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