hello
just a quick note to say that I have exactly the same problem as ken.
I wanted a transactions since last statement to be read in p d f
no such luck as nothing happened
all I got was the assistive technology thing that I think ken had as well.
it got to where it said about untagging and that is as far as it went.
I sent a copy to Larry who informed me it read fine for him.
I followed what mike said in the attac to this reply and found nothing
saying start-up and nothing about assistive technology
I did however find something else checked on start up.
can't remember what it said but it was checked
I unchecked it and found everything was either in American or metric
I made changes to these to imperial and British.
then I exited the preferences after selecting ok.
came out of adobe and pressed the adobe shortcut on the desktop
nothing happened
I went back to my documents selected the statement item and pressed enter
although jaws mentioned assistive technology again this time jaws read out
all the transactions
one reason perhaps for it not working is that it was set for windows built
in player
I changed this to windows media player.
like I said I wonder if the media player selection was part or all of the
reason nothing was read out
I could be wrong here though
perhaps someone can clarify that last bit
if I go back to preferences I may be able to identify what that thing at
start up was called.
thank you
Yvonne
----- Original Message -----
From: "Mike & Barbara In Arcadia" <[email protected]>
To: <[email protected]>
Sent: Friday, July 01, 2011 12:37 AM
Subject: Re: [Blind-Computing] Can't read pdf files after latest update
Hi Ken,
Before you uninstall Adobe & reinstall it try the following.
1. Go to your Adobe shortcut Icon & press enter. Open the edit menu with
the the Alt + E Keystroke, & arrow up to preferences & press enter.
2. If you don't like to do it from the edit menu, Press control+k in the
main
window of Adobe Reader. Either way, you want to find the General Tab.
3. tab until you find a checkbox called enable protected mode at startup,
and uncheck it.
Then, press yes to continue after the worning.
Then, press OK.
4. Close adobe reader and start it again.
Hope this helps. Take care.
Mike
From:
Mike & Barbara In Arcadia
Hi Adi;
1 minor step to add to your information is, after pressing Control + K,
for
preferences, arrow down to, General, to find, to enable protected mode at
startup, & uncheck. Hope this helps. Take care.
Mike
----- Original Message -----
From: DoubleLegal
To: [email protected]
Sent: Thursday, June 30, 2011 3:40 PM
Subject: Re: [Blind-Computing] Can't read pdf files after latest update
Thanks John,
I was afraid I might have to take those steps, but I thought I'd throw it
out there to see if anybody might have an idea of some kind of "quick
fix".
----- Original Message -----
From: "John Justice" <[email protected]>
To: <[email protected]>
Sent: Thursday, June 30, 2011 4:36 PM
Subject: Re: [Blind-Computing] Can't read pdf files after latest update
> Hello Ken.
> I'm not sure this is going to help but I just downloaded the same
update
> and
> I'm not having a problem. Maybe, the best thing to do would be to
> uninstall
> Adobe entirely, then go to their site and download a completely clean
> version.
> A pain I know, but I am thinking that the issue or problem is related
to
> your system specifically.
>
> John Justice
>
>
> JOHN AND LINDA JUSTICE
> WITH GUIDE DOGS JAKE AND ZACHARY
> PERSONAL E-MAIL: [email protected]
>
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of
DoubleLegal
> Sent: Thursday, June 30, 2011 6:24 PM
> To: Blind Computer Users
> Subject: [Blind-Computing] Can't read pdf files after latest update
>
> Hello all,
>
> I got a pop-up window saying there was an update for Adobe Reader, so I
> downloaded and installed it.
>
> Now, I can't read any pdf files. I know it has opened the file because
I
> am
> able to read a few jumbled up words in the file by using the JAWS
cursor,
> but I can't read anything using the PC cursor.
>
> Any thoughts on what I should do to fix this problem?
>
> Thanks,
>
> Ken Hopkins
> [email protected]
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
