Hi John, You are correct but, my suggestion was only something to try in case that was all that was needed to get Adobe Reader to work correctly. Take care. Mike
----- Original Message ----- From: John Justice To: [email protected] Sent: Sunday, July 03, 2011 8:18 PM Subject: Re: [Blind-Computing] Can't read pdf files after latest update Mike, this is good stuff but unfortunately, it doesn't always work. That's why I suggested just downloading a fresh copy. John and Linda Justice With guide dogs Jake and Zachary PERSONAL E-MAIL: [email protected] -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Mike & Barbara In Arcadia Sent: Thursday, June 30, 2011 7:38 PM To: [email protected] Subject: Re: [Blind-Computing] Can't read pdf files after latest update Hi Ken, Before you uninstall Adobe & reinstall it try the following. 1. Go to your Adobe shortcut Icon & press enter. Open the edit menu with the the Alt + E Keystroke, & arrow up to preferences & press enter. 2. If you don't like to do it from the edit menu, Press control+k in the main window of Adobe Reader. Either way, you want to find the General Tab. 3. tab until you find a checkbox called enable protected mode at startup, and uncheck it. Then, press yes to continue after the worning. Then, press OK. 4. Close adobe reader and start it again. Hope this helps. Take care. Mike From: Mike & Barbara In Arcadia Hi Adi; 1 minor step to add to your information is, after pressing Control + K, for preferences, arrow down to, General, to find, to enable protected mode at startup, & uncheck. Hope this helps. Take care. Mike ----- Original Message ----- From: DoubleLegal To: [email protected] Sent: Thursday, June 30, 2011 3:40 PM Subject: Re: [Blind-Computing] Can't read pdf files after latest update Thanks John, I was afraid I might have to take those steps, but I thought I'd throw it out there to see if anybody might have an idea of some kind of "quick fix". ----- Original Message ----- From: "John Justice" <[email protected]> To: <[email protected]> Sent: Thursday, June 30, 2011 4:36 PM Subject: Re: [Blind-Computing] Can't read pdf files after latest update > Hello Ken. > I'm not sure this is going to help but I just downloaded the same update > and > I'm not having a problem. Maybe, the best thing to do would be to > uninstall > Adobe entirely, then go to their site and download a completely clean > version. > A pain I know, but I am thinking that the issue or problem is related to > your system specifically. > > John Justice > > > JOHN AND LINDA JUSTICE > WITH GUIDE DOGS JAKE AND ZACHARY > PERSONAL E-MAIL: [email protected] > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of DoubleLegal > Sent: Thursday, June 30, 2011 6:24 PM > To: Blind Computer Users > Subject: [Blind-Computing] Can't read pdf files after latest update > > Hello all, > > I got a pop-up window saying there was an update for Adobe Reader, so I > downloaded and installed it. > > Now, I can't read any pdf files. I know it has opened the file because I > am > able to read a few jumbled up words in the file by using the JAWS cursor, > but I can't read anything using the PC cursor. > > Any thoughts on what I should do to fix this problem? > > Thanks, > > Ken Hopkins > [email protected] > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
