Hi Yvonne & Ken, Glad to see you have both gotten Adobe working again! Take care. Mike
----- Original Message ----- From: DoubleLegal To: [email protected] Sent: Friday, July 01, 2011 2:16 AM Subject: [Blind-Computing] Thanks Mike - Was: Can't read pdf files afterlatest update Sorry it has taken this long to write back to you Mike, but I have literally been away from my computer for a day. Your steps did the trick! I am now able to get back in there and read .PDF files. You are a life-saver my friend. Thanks again. Ken ----- Original Message ----- From: "Mike & Barbara In Arcadia" <[email protected]> To: <[email protected]> Sent: Thursday, June 30, 2011 5:37 PM Subject: Re: [Blind-Computing] Can't read pdf files after latest update > Hi Ken, > > Before you uninstall Adobe & reinstall it try the following. > 1. Go to your Adobe shortcut Icon & press enter. Open the edit menu with > the the Alt + E Keystroke, & arrow up to preferences & press enter. > 2. If you don't like to do it from the edit menu, Press control+k in the > main > window of Adobe Reader. Either way, you want to find the General Tab. > 3. tab until you find a checkbox called enable protected mode at startup, > and uncheck it. > Then, press yes to continue after the worning. > Then, press OK. > 4. Close adobe reader and start it again. > > Hope this helps. Take care. > Mike > > From: > Mike & Barbara In Arcadia > > Hi Adi; > > 1 minor step to add to your information is, after pressing Control + K, > for > preferences, arrow down to, General, to find, to enable protected mode at > startup, & uncheck. Hope this helps. Take care. > Mike > ----- Original Message ----- > From: DoubleLegal > To: [email protected] > Sent: Thursday, June 30, 2011 3:40 PM > Subject: Re: [Blind-Computing] Can't read pdf files after latest update > > > Thanks John, > > I was afraid I might have to take those steps, but I thought I'd throw it > out there to see if anybody might have an idea of some kind of "quick > fix". > > ----- Original Message ----- > From: "John Justice" <[email protected]> > To: <[email protected]> > Sent: Thursday, June 30, 2011 4:36 PM > Subject: Re: [Blind-Computing] Can't read pdf files after latest update > > > > Hello Ken. > > I'm not sure this is going to help but I just downloaded the same > update > > and > > I'm not having a problem. Maybe, the best thing to do would be to > > uninstall > > Adobe entirely, then go to their site and download a completely clean > > version. > > A pain I know, but I am thinking that the issue or problem is related > to > > your system specifically. > > > > John Justice > > > > > > JOHN AND LINDA JUSTICE > > WITH GUIDE DOGS JAKE AND ZACHARY > > PERSONAL E-MAIL: [email protected] > > > > -----Original Message----- > > From: [email protected] > > [mailto:[email protected]] On Behalf Of > DoubleLegal > > Sent: Thursday, June 30, 2011 6:24 PM > > To: Blind Computer Users > > Subject: [Blind-Computing] Can't read pdf files after latest update > > > > Hello all, > > > > I got a pop-up window saying there was an update for Adobe Reader, so I > > downloaded and installed it. > > > > Now, I can't read any pdf files. I know it has opened the file because > I > > am > > able to read a few jumbled up words in the file by using the JAWS > cursor, > > but I can't read anything using the PC cursor. > > > > Any thoughts on what I should do to fix this problem? > > > > Thanks, > > > > Ken Hopkins > > [email protected] > > For answers to frequently asked questions about this list visit: > > http://www.jaws-users.com/help/ > > > > > > For answers to frequently asked questions about this list visit: > > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
