Hi Eiji, > Frequently, they don't reply us on their Non-Open Support Ticket pages. > They don't have mailinglist for their PKGs. > And generally, they don't reply to my specific questions by email.
Eiji, while your own experience may be regrettable, it's not entirely representative. Typically a sale that I do doesn't generate 45 follow up emails in three weeks. Especially if the situation could have been avoided if things had been done the way that I had suggested right at the very start of the affair. Like said: That's regrettable, but I guess we both learned a bit from it. And no, I will not run a forum. That's entirely out of the question as it's a time sink with no gains for the support work flow. -- With best regards Michael Stauber _______________________________________________ Blueonyx mailing list [email protected] http://www.blueonyx.it/mailman/listinfo/blueonyx
