I have a friend who loves in your area who works for Human Ware. She
works in Teck support.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mr. Leslie
OUTLOOK
Sent: Tuesday, August 23, 2005 2:09 AM
To: 'Braillenote List'
Subject: RE: [Braillenote] Tech Support


I can call Tech support but he CANNOT call me back. Why? Because I use
my PC on the same phone line. I am using Dial Up. I can not accept to
pay the long distance bill while many minutes on the HOLDING. Last time
I waited on the holding for 48 minutes then disconnect. Whoa!

Can you image... I bought PK last October. I found out no one could help
me in this metro of Minneapolis and St. Paul until this month, August.
State Services for the Blind Access Techicans are learning how to use PK
and help me. It was serious business.  Many people know PacMate around
here. I do not know what happen here.

I surely rate the Humanware services is about 2 of 5 stars, but the
products rate is 4 of 5 stars. 

They have the old messages of this list server but it has NO search
engineer. It has F&Q but not much help or not much information.

So I require it make MUCH information and will save techicans hours.

That is why I say this list server is little better than the services
and web information.

Leslie--



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