I too am concerned about staffing and management at HumanWare. I purchased
my mPower in July. Since then I have called several times, provided battery
gauge logs, made inquiries to support by e-mail, and to a technical staffer,
still no answer my questions. No phone calls have been returned. I should
like for headquarters to look into what is happening in California. By the
way: I am truly a BrailleNote fan, or I wouldn't have put up with this
situation for so long.
Richard Hutcheson
387 Savage Farm Drive
Ithaca, NY 14850
[EMAIL PROTECTED]
----- Original Message -----
From: "raymond bishop" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Monday, December 05, 2005 7:30 PM
Subject: Re: [Braillenote] Inquiry
I don't want to take up a lot of time on this matter since it does not
concern my Braillenote or mpower however, my braillestar 40 has been in
the hands of the repair department since late September and no one seems
to know where the unit is or what is being done for it. So, I am getting
concerned that maybe this company is not what it is cracked up to be. At
least not in the US maybe in New Zealand and the UK but here in the US
customer Service stinks. Thanks for letting me vent!
Raymond Bishop
********** This message and accompanying documents are covered by the
electronic
Communications
Privacy Act, 18 U.S.C. ยงยง 2510-2521, and may contain confidential
information intended
for the specified individual(s) only. If you are not the intended
recipient
or an
agent responsible for delivering it to the intended recipient, you are
hereby notified
that you have received this document in error and that any review,
dissemination,
copying, or the taking of any action based on the contents of this
information is
strictly prohibited. If you have received this communication in error,
please notify
the sender immediately by return E-mail, and delete the original message.
Internet communications are not secure. You should scan this message
and any attachments for viruses. Under no circumstances do I accept
liability for any loss or damage which may result from your receipt of
this message or any attachments. **********
--
No virus found in this outgoing message.
Checked by AVG Anti-Virus.
Version: 7.1.362 / Virus Database: 267.13.12/192 - Release Date: 12/5/2005
--
No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.1.362 / Virus Database: 267.13.12/192 - Release Date: 12/5/2005
___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
__________ NOD32 1.1312 (20051205) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com
