Hi Paul, the behaviour you are reporting is definitely not typical, but it is happening for a few of our customers. We're spending a great deal of time doing analysis to find out why some units are experiencing this, and we will get this resolved. We have our theories as to what is happening, but it's not really helpful for me to post what would only be educated speculation at this time. Typically, you can turn off the mPower and the battery is likely to stay at about the same percentage level overnight. The issues with the level indicator are also being investigated. Plenty of resource is being allocated to this investigation, and I've no doubt we'll get to the bottom of it. To those mPower early adopters who are experiencing some issues, our apologies and we appreciate your patience. Most of you will already have had private email from us as we collect as much data as we can. For a brand new piece of hardware, things are going really well overall, and we will iron out this wrinkle that is present on some units.
Thanks, Jonathan Mosen BrailleNote Product Marketing Manager HumanWare DDI: +1-925-566-9265 http://www.humanware.com Paul Henrichsen <[EMAIL PROTECTED] net> To Sent by: Braillenote List braillenote-bounc <[email protected]> [EMAIL PROTECTED] cc .com Subject RE: [Braillenote] still a battery 13/09/2005 06:03 concern with the mPower p.m. Please respond to Braillenote List <[EMAIL PROTECTED] .humanware.com> Once mine got to nine percent, it stayed there for 24 hours. I was able to read probably eight more chapters of my book and in the end, I used the mp3 player to get it to go dead. With the MPower, once it gets to nine percent, it never goes lower; so you really have no idea how much of a charge you have left until you get the battery critical message. It took me quite a while to get the battery critical message. At 9/12/2005, you wrote: >Some one told me theirs was at 84 percent then dropped to 79 percent the >next morning. > >-----Original Message----- >From: [EMAIL PROTECTED] >[mailto:[EMAIL PROTECTED] On Behalf Of Paul >Henrichsen >Sent: Monday, September 12, 2005 7:58 PM >To: Braillenote List >Subject: Re: [Braillenote] still a battery concern with the mPower > > >Hi, Pam. What I am interested in with MPower users is how much does >their >battery drain when they don't use the unit? Mine is at nine percent, so >I >assume I will bet the messsage and then I will be able to charge it. I >wonder if it is the new memory chip and the alarm in combination that >drains the battery more than with the classic bn's. >At 9/12/2005, you wrote: > > >Definitely still a concern here too. This last time I got a "battery > >low" warning at nine percent which was fine. But then about a minute > >later it completely died. I plugged it in. It was still at eight > >percent. I also had to reset the time and date. > > > >Pam > > > > > > > >___ > >To leave the BrailleNote list, send a blank message to > >[EMAIL PROTECTED] > >To view the list archives or change your preferences, visit > >http://list.humanware.com/mailman/listinfo/braillenote > > > >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote > > > >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
