Hi, Jonathan. I am sending you and dean a copy of this message in case you
miss it on the list.
I would like your input on the matter.
Jonathan: Thanks for your reply to the list concerning our battery problems.
As I stated in another message, I don't think the battery problems with the
MPower should put off anyone from buying one or participating in the
transplant program.
I charged my unit to 100 percent and disconnected it at around 10:30 last
evening. It is now 4:36 pm the next day. I have not used the unit at all
other than to turn it on and check battery status. I am currently at 91
percent. When I sent my unit in, they recycled the battery a number of
times, as far as I can tell from the packing slip. I was told that the
battery was fine and no new board was installed.
I was told that no hardware modification was made at all as none was
needed. They had my unit for seven days.
Even the bn classic loses around five percent per day;
so I am not terribly concerned about this.
I have not received any private email from anyone concerning what is being
investigated and whether this problem is even correctable.
Indeed, I have not heard from anyone on this list with an MPower that works
normally regarding battery life.
I have no idea what normal should be. I realize that this list is a small
percentage of your actual MPower users, but even humanware staff have not
sent messages privately nor posted messages publicly on this list as to how
an MPower should behave regarding battery life.
If this is a problem with a preliminary batch of units, I can only assume
that the problem has not been resolved yet as nothing was done to my unit a
week ago regarding hardware or software modifications.
But why then do some units not have the problem?
If it is a problem with a board in a preliminary batch of units or an
inferior battery, one would think this would have been solved in successive
production runs as you, yourself, state that this is not happening for a
majority of MPower users.
Yet, no theory has been put forth publicly or privately by humanware
engineers on this list as to why the problem exists.
Is it poor quality parts that vary from production to production?
I wouldn't think so.
If most users are not having a problem with battery life, it must be due to
the battery used, the board, or the software which differs from that in my
unit.
Again, I state, to anyone reading this message; I would be interested in
hearing from any MPower user as to how their battery life is working for them.
Does their unit lose a percentage of charge within a 24 hour period. IF so,
how much?
How often do they need to charge the unit? IF the battery is allowed to run
flat, does the unit reset itself as mine does to where I have to reset the
time and date?
I certainly wouldn't mind hearing something privately from Dean or one of
the engineers. I think Humanware owes that to those of us who paid 6200
dollars for our units.
I send Dean the information he requested from the engineers, but never
heard a thing.
I sent you the same information, but never got a reply.
I realize that you probably have nothing helpful to say, but what's your
battery life like?
Again, I am not complaining about the MPower.
What I do take exception with is that there certainly is a lack of
information from humanware regarding what is being done to resolve the problem.
I don't really expect anything from Humanware after posting this message,
but thought I should at least reply to yours with my concerns.
Hopefully, others will do the same.
Let me state again, I don't think the battery problem is serious enough for
me to be upset about purchasing an MPower.
It just means I have to charge it more often.
