Add another to the list. I'll call them rather then send an email and not be
sure it goes through. since I am already on the phone with them I hope as am
on hold so bet everyone is calling in.
 
The customer service rep told me they are still ading serials to the site so
it could take 24 hours. I think this should of all been taken care of before
the announcement, sure would of took the customer service and extra work
load off them and made it work as it should of for us customers providing a
good customer experience.


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-----Original Message-----
From: Sarah Cranston [mailto:[EMAIL PROTECTED] 
Sent: Monday, January 23, 2006 2:33 PM
To: Braillenote List
Subject: RE: [Braillenote] product keys

Hi Pam, you're not the only one.  I can download the update files
themselves, but there is no product key for v7.  Hmmm.


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Pam Quinn
Sent: Monday, January 23, 2006 2:27 PM
To: Bn List
Subject: [Braillenote] product keys


Well gosh, I hate to be the first one to post of a snag with the process,
but were all of the product keys uploaded prior to the announcement of the
release? Because the only thing available for me when I log in is 6.2.  I
did send an email to sma at humanware per the instructions, but have done
this in the past with no response from that address.  So I hope it was
received.  Thanks.

Pam

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