Hi Karl, and List, I find your message thought provoking Karl. One comment you made though is my focus here. In essence, You said you try to guide customers toward the device that will work best for them. The problem is the scene changes constantly. I bought my BN 3 years ago and it did what I needed: wordprocessing, e-Mail, math calculations, bookread, to name a few. Since then, the device has taken on an entirely different functionality. As Terry observed, you have SENSE now and PACMATE. As to the latter, with a broader WIndows platform,it didn't have a qwert keyboard when I bought my BN) How do you advise someone with a limited income to deal with the changes? It costs about the same as a BN in 2003 as it would to buy a PC and Braille display. Given the ease of operation and lack of frustration, I went with the BN. Some of us can't afford both a PDa and PC. Yes, Humanware has done well. However, as observed, there has to be a focus and when that focus becomes diversified, there are bound to be hard coices for customers as well as Humanware.. KC
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