Sarah, this is concerning. What state was your flash disk in after this happened? Was it completely blank but accessible? We'll need to investigate this I think. Jonathan Mosen BrailleNote Product Marketing Manager HumanWare
DDI: +1-925-566-9265 http://www.humanware.com "Sarah Cranston" <[EMAIL PROTECTED]> Sent by: [EMAIL PROTECTED] 24/02/2006 08:26 a.m. Please respond to Braillenote List <[email protected]> To "Braillenote List" <[email protected]> cc Subject RE: [Braillenote] Lost all my files after doing a reset I'm so sorry this happened to you. I had this happen on Christmas Eve and had to restore from a three-day-old backup. I just learned about the incremental backup, (after almost four years of heavy BN use, you would think I would have known about that), so I back up daily now. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of [EMAIL PROTECTED] Sent: Friday, February 24, 2006 4:44 AM To: [email protected] Subject: [Braillenote] Lost all my files after doing a reset Hi, I just lost all my files except for the ones that came with my braille note. I went to play a game and I hit enter and it froze. I turned it off and then turned it back on. Then I did a reset with it turned on cause that is how I thought one should do it and when it came back on the keynote voice was there and all my files were gone. I did save them to the flash drive. Are my files gone for good. I tried reseting again too after the first one. I just don't know what happened. Is there anyway I can get them back? I have learned from experience to always go to the main menu so the information will be saved and I have been doing that and my files are still gone. Please help if possible. Malaina ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
