Hi Kevin and all,
I have a question in response to your information.  I am one of the few who 
panicked when I heard about the m Power crashing today.  I was and maybe still 
am, very serious about purchasing it.  Do you mean that for example, when 
turning off the Braille Note you should remove your compact flash card.  I have 
my books from bookshare on it.  I now have the classic, and have never removed 
the card.  Also, when you say you lose files, do you also lose your address 
book, e-mails, and key word files.  I am not at all computer savoy, that is why 
I use the Braille Note and Braille and Speak.  Thanks.
Linda Paul

> ----- Original Message -----
>From: "Kevin Chao" <[EMAIL PROTECTED]
>To: "Braillenote List" <[email protected]
>Date: Fri, 24 Feb 2006 21:13:06 -0800
>Subject: Re: [Braillenote] thanks

>This is Kevin over here i would just like to add some of my thoughts on this
>issue of losing data on a mPower, classic, or a pc.  The bottom line is that
>they're all computers and they wil behave like computers and crashing,
>losing data, and just other things that occur with computers currently.  So
>my opinion of keeping all of your data safe is to back it up consistently
>onto cards such as pc, cards, sd cards, thumb drives, and , other external
>medias.  Then after you backed up your files onto those cards, remember to
>remove them when powering off and on and dont put them into the slots or
>ports available until the unit is on to make sure that you are doing every
>thing precisely, and making it very very minimal to lose any type of data.
>And one last thing when writing a long document or any type of document make
>sure that you save periodically, this will help because in case your unit
>crashes you will lose very few data.
>Well i hope that this will help a few people out there
>We just have to keep in mind that these things are computer and will behave
>like them, until some major improvement comes along with the way data is
>managed and stored.
>Kevin
>----- Original Message -----
>From: "Sarah Cranston" <[EMAIL PROTECTED]
>To: "Braillenote List" <[email protected]
>Sent: Friday, February 24, 2006 8:55 PM
>Subject: re: [Braillenote] thanks


>> Hi Sammie and All,

>> I want to weigh in on the issue of losing files, since I was one of the
>> ones who posted the original messages on the subject, even though I knew
>> better.  Yes, I have lost files recently from my mPower.  I have also lost
>> files from my BN when it was a classic, as well as from my desktop PC.  I
>> can't stress enough that this is not an mPower issue, as far as I am
>> personally aware.  To answer your question directly, Sammie, taking out
>> your CF card will almost certainly keep your data safe.  I say almost
>> because, with computers, you just never know, sometimes you lose data no
>> matter what you do.  I have no reason to believe, just because a few of us
>> posted about very strange BN behavior, that the mPower is predisposed to
>> lose data.  So no, I wouldn't worry about your new mPower eating your
>> data, it probably won't happen.  Backup constantly just in case, but know
>> that, in the opinion of this end-user, HW has done and continues to do,
>> the best they can to see that these unfortunate things don't happen.  I
>> hope I helped to put things in at least some perspective.

>>> ----- Original Message -----
>>>From: Sammie Clay <[EMAIL PROTECTED]
>>>To: Write Humanware <[email protected]
>>>Date: Fri, 24 Feb 2006 22:50:19 -0500
>>>Subject: [Braillenote] thanks


>>>Hello list,
>>>   To everyone who responded to my questions about losing files,
>>>I wish to thank you for doing so.  However, nobody answered my
>>>questions.  I am aware that currently we are forced to live with
>>>this problem after our upgrade or purchase to a new MPower, but
>>>I'd like to know why.  This technology is not cheap, and many of
>>>us are required to mortgage something to obtain it, so I believe
>>>that any marketed improvement should perform at least as well as
>>>the device it replaced.
>>>   I'm still interested in getting answers to my original
>>>questions about reset issues if your device freezes and you must
>>>perform a reset without returning to Main Menu.
>>>   Since I haven't received my MPower yet, I don't know whether
>>>this problem will affect me or not.  If I'm not affected, then my
>>>questions are moot, But in case I am affected, and for those who
>>>are affected now, I think the questions deserve more than just a
>>>"We'll just have to live with it"  answer.
>>>   Forgive me, but I don't know Joseph Lee, is he a Humanware
>>>engineer, vendor, or stockholder, or does he obtain the knowledge
>>>he gives about these products from the User's manual? I am not
>>>saying  that he does not have actual, first hand knowledge and
>>>professional experience about what he says, but if my new
>>>transplant loses data, Joseph Lee nor the people telling me I
>>>have to live with it are out of anything.  I however don't have
>>>my data, which is the reason I have this wonderful product in the
>>>first place.
>>>   With all that said, I like my BrailleNote, and don't want any
>>>other company's product to replace it.  I just want it to work at
>>>least as well as my 6.11 did.  And please don't recommend that I
>>>get a desktop, laptop, or notebook computer.  I can't use the
>>>QWERTY keyboard, and therefore, don't know how to use a computer.
>>>This very expensive device is what I have, what I want, and I
>>>need it working properly.
>>>   If this is off-topic, I apologize, but I believe that my
>>>original message was on-topic and still deserves an answer, not
>>>platitudes.



>>>Sammie Clay


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