Jonathan, would the fat32 format allow me to install the key from the sd
card? In other words, I am able to use the card for the key, but the instal
hangs up. Does this make sense under the "wrong format" scenario?

Thanks
Rusty
 


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-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Monday, March 20, 2006 11:26 AM
To: Braillenote List
Subject: Re: [Braillenote] Problems with upgrading to 7.0

Hi rusty, some of the cards that were recently sent out were inadvertently
formatted with FAT 32, and not FAT 16. So if you've just received an SD card
from HumanWare, I suspect this is your problem. We sincerely apologise for
this. The work around is to copy the files to your flash disk if you have
room, or some other card such as a CF card. Once the files are on another
location, go to the Utilities Menu and choose Application program, choose
the KeySoft System Disk as your Drive, then Windows as your directory. Then
locate the Prepare SD Card for Upgrade file, and press ENTER. press ENTER at
the command line prompt, and let the program re-format the card. Once this
is done, you can copy the files back to the SD card and all should proceed
normally. There is no need to reinstall your product key.

Jonathan Mosen
BrailleNote Product Marketing Manager
HumanWare

DDI: +1-925-566-9265
http://www.humanware.com
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