Hello Joseph,
I thank you for your post, it was quite informative.
I have some interesting information. You mentioned that the ram
should increase, well I checked it before downloading a large mp
3 file, and it was at 13000 and so I went and downloaded the
file, then I went and checked again, and the ram was 9000 so
instead of increasing as you said it should, it decreased.
Robert
----- Original Message -----
From: "Joseph Lee" <[EMAIL PROTECTED]
To: "'Braillenote List'" <[email protected]
Date: Sat, 1 Apr 2006 11:38:14 -0800
Subject: RE: the failing download issue, RE: [Braillenote]
Bookshare
Dear list,
This is Joseph. A proof can be found if you go to the Support
information
mode. Go to Options menu and press space with i. Press space
with I again.
This will give you the state of RAM. When you monitor this value
overtime,
you'll notice that the memory usage has increased. This is
because KeySoft
and other programs use RAM for temporary storage. My statement
about RAM
shorage is that when IE (KeyWeb) downloads any file, it'll first
save it on
the temporary loacaiotn, which happens to be RAM (actually RAM
stands for
Random-Access Memory. Read-Only Memory, or ROM, is a memory
where you cannot
edit the information that is in there.). After it is saved, then
it will
copy it to the desired loaciton. My hypothesis is this: Because
any file
that are downloaded uses RAM (part of KeySoft System Disk) to
store
temporary copy, and there happens to be a lot of programs which
uses the
same memory space, then it might cause it to truncate. My guess
here is that
after you download the first file from ANY site e.g. Bookshare,
and if the
memory usage has been signifacantly increased, then this might
cause the
second, or third file to be broken (it might fail to download).
I would like
to suggest that: for folks who are experiencing this problem
would folow
this instructions:
1. Before downloading the file, go to support information mode
and press
space with I to check the memory value.
2. Download the file as you normally would.
3. Now, go back to support information mode and press space with
I again.
The memory value might have increased.
4. Download the sccond file. It might display the failure
message.
5. After this happens, go to support information mode for the
third time.
Press space with i. The memory value might have increased
signifacantly
(make sure you read the value carefully, especially storage
value).
I would like to apologize if my post has become long. I would
like to see
this problem be solved in the future.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
kathleen spear
Sent: Friday, March 31, 2006 11:43 PM
To: Braillenote List
Subject: RE: the failing download issue, RE: [Braillenote]
Bookshare
Hi Joseph Lee,
In my case, the Bookshare book downloaded to the M-Power and
had the
".bks" extension. How can that happen if the BN RAM is
insufficient?
FYI: If Read-only-memory" is insufficient, then something is
wrong with
the Software. I say that, because th e only lthing besides
BOokread that
I've used are E-Mail (with Folders to which I've added files) and
the
Internet. To my knowledge, RAM is located on the "System Disk."
If you are suggesting my Flash Disk is overloaded, I can assure
you I
checked to see what was left.
Joseph, with all due respect, is it unreasonable to believe that
folks like
Sarah Crnston, Richard Ring, Les K. and others would know if RAM
memory is
the problem?
KC
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