Hi there,
I'm really sorry you're waiting and waiting . . . and it must seem
interminable! Your day will come though, when the mPower is yours and
you'll love it! <SMILE>
I only have one thought and it's that many companies do not take out the
money until the goods are ready for shipping, so ensure whether the money
has or has not gone out before you say more. I know, here in the UK, that
HW does not take money until goods are ready to ship. If it's different in
various countries, it may be worth asking if Humanware has a policy on this
one.
HTH:
[EMAIL PROTECTED]
----- Original Message -----
From: "project one" <[EMAIL PROTECTED]>
To: "Voice Note" <[email protected]>
Sent: Thursday, April 27, 2006 9:09 AM
Subject: [Braillenote] still waiting and waiting
Hello list! As was indicated in the subject line, I'm still waiting on my
m power to arrive, and I wanted to ask some of you what should I do if the
wait goes on much longer? I'm trying to be understanding and all when
they tell me that the reason the wait is so long is do to a back order on
the units, but come on now, by the time I get what I've already paid for,
it would have been more than a month later. To me, this whole situation
is an outrage, and I'm seeking advice from any of the list members as well
as any of the Humanware staff that care to suggest how to go about
addressing this problem. Can someone out here tell me how long you had to
wait and wait on your unit, and what you did when it got to be to much?
Usually, I'm a very patient person, but this is taking things a bit to far
in my opinion. Lastly, perhaps someone from Humanware can tell us what
their doing to insure that this doesn't continue to be a chronic ongoing
problem for new customers. I would sure hope that this isn't what happens
when customers order products from this company. In all fairness, let me
add that I really do love the Humanware product line, but to subject
customers to such a long waiting period before they receive that which has
already been paid for is very bad business. Thanks for allowing me to get
out my frustrations, and now I'll go back to waiting and waiting as there
seems to be no end in sight. Isaih
___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
