Well written
Terry Bray System Support Analyst Adaptive Technology Services - Strategy and Planning Desktop Planning & Design ENTERPRISE INFRASTRUCTURE OPERATIONS, Technology & Solutions Phone 416-549-6190 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joseph Lee Sent: Thursday, July 06, 2006 11:25 PM To: 'Braillenote List' Subject: [BrailleNote] some concerns with 7.01 installation Dear list members, particularly HumanWare staff, This is Joseph. I have some concerns with KeySoft 7.01 installation and related documents. HumanWare released KeySoft 7.01 earlier this week. The problems that were experienced by many users e.g. downloading issue, has been fixed. The documentation on installation of KeySoft 7.01 lists the features and problems that were fixed by this maintenance release. Although number of users were successful in installing KS7.01, many users expressed that they were not able to install it successfully. BrailleNote and VoiceNote mPower users in particular experienced this issue. A number of users were confused about whether they should boot to bootloader first, or whether they should boot to ROM image. Some people said that the bootloader isn't needed (according to one of HumanWare staff, the bootloader is updated with KeySoft 7.0, meaning that the bootloader is unnecessary). The documentation states nothing about installing the patch properly. It just states, "you can skip the instructions on how to install KeySoft 7.0." This meant that the user needs to boot to the bootloader. The zip file that was posted to the KeySoft 7.01 page did not have the bootloader file called eboot.bin. Here is my concern: if HumanWare staff didn't post the bootloader file, then the documentation should have stated some changes to installation procedures. The second issue that a number of users has expressed is that certain users cannot upgrade using their SD cards. One user reported that she gets SD card error when upgrading. One suggestion was to format the SD card from the Prepare SD Card for Upgrade program, which is found on KeySoft System Disk\Windows folder. Even doing that still results in the same error. My concern is this: what is going on with these SD cards? Are there any solutions for these SD card errors? My points are: one, please give us the proper installation procedures for KS7.01 (whether the bootloader file is required or not, and what the user must do first when upgrading from KeySoft 7 to 7.01), and, two, pleass tell us what is going on with so called "SD Card error." I would like to apologize if this post became long and it is out of bounds. Thank you for considerations. ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
