Hi Jonathan and All:
I truly hate to write this kind of message but I need to get it off my
chest.
Today I called the Technical Support. We heard the numbers of line..
like..number 4......number 3....number 2.....and suddenly it went back to
Number 4, etc. We stayed not he line for an hour and a half to no avail.
Furthermore, it directed to us that if we wanted to leave a message, we
needed to press "9" and nothing happened no matter how many attempts we
made.
So, we never got to the technical support at all! And I am puzzled because
I thought the CEO said that they added more technical support services?
Again, myu apologies for this kind of email message! Thank you. Oh, one
more thing...some of you may be puzzled by my saying "we" above - I am
Deaf-Blind and asked my interpreter to place the call while we chatted and
did our work together.
Jeff
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