Hello Everyone: I would like to thank everyone for their help.
I guess the days of quality customer service are gone. let me have your money and then you are on your own. I now have my unit unplugged, turned on and waiting for the battery to die. I have it set on main menu. after the life, the little life it apparently has, has been drained out of it I will recallobrate again. I am not holding my breath. I truly hope I dont' have to send it in nor have a memory chip replaced. It is a new unit and I, nor anyone else, should be dealing with this type of issue, especially with a new unit. I am in the process of digging out my maintanance agreement. If i must send it in this agreement better cover it. I own a Braille-Note, running keysoft 6.01, and have never experienced difficulties such as this. Sometimes I could kick myself for purchasing the M-Power. If you all have further suggestions please forward. curious to know if anyone has worked with the Braille Sense. If you have, could you please comment on your experience. Therese On Sun, 27 Aug 2006 00:23:45 -0400, Brian Lingard wrote: >Ottawa Canada >Dear Therese: >You may not like the answer Tech Support gave you, but it is what >you should do unless you want to leave your unit plugged in while >it cycles through charge and deep discharge to recalibrate the >battery gauge. >Oh and remember to remove all cards from the unit while >recalibrating! >Sorry for the bad news. >Brian >-- >No virus found in this outgoing message. >Checked by AVG Free Edition. >Version: 7.1.405 / Virus Database: 268.11.6/428 - Release Date: >25/08/2006 >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote >-- >No virus found in this incoming message. >Checked by AVG Free Edition. >Version: 7.1.405 / Virus Database: 268.11.6/427 - Release Date: 8/24/2006 ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
