Hello Rhonda: I am so glad you wrote, because that is exactly what i am doing. So it must be in hypernate mode.
So, now my new aproach is this. 1. It is not plugged in. 2. go to support mode 3. Now what command to press? It wants me to plug in the adaptor. There is no chattering going on. thanks for the assistants. I am just sorry that it is happening to others. As I mentioned before it shouldn't. Therese On Sun, 27 Aug 2006 12:19:54 -0500, Rhonda Clark wrote: >Just so you know, if you don't have it discharging until the >battery goes flat, it will go to sleep, and not really discharge >it much. It goes into hibernation mode. Your best bet is to go >into the support mode, and let it talk until your battery goes >flat. I'm so sorry this is happening to you. >> ----- Original Message ----- >>From: "Therese Gardner" <[EMAIL PROTECTED] >>To: "Braillenote List" <[email protected] >>Date: Sun, 27 Aug 2006 10:05:09 -0700 >>Subject: RE: [Braillenote] Recalibrating the Battery >>Hello Everyone: >>I would like to thank everyone for their help. >>I guess the days of quality customer service are gone. let me >have your money and then you are on your >>own. >>I now have my unit unplugged, turned on and waiting for the >battery to die. >>I have it set on main menu. >>after the life, the little life it apparently has, has been >drained out of it I will recallobrate again. I am not >>holding my breath. >>I truly hope I dont' have to send it in nor have a memory chip >replaced. It is a new unit and I, nor anyone >>else, should be dealing with this type of issue, especially with >a new unit. >>I am in the process of digging out my maintanance agreement. If >i must send it in this agreement better >>cover it. >>I own a Braille-Note, running keysoft 6.01, and have never >experienced difficulties such as this. Sometimes I >>could kick myself for purchasing the M-Power. >>If you all have further suggestions please forward. >>curious to know if anyone has worked with the Braille Sense. If >you have, could you please comment on >>your experience. >>Therese >>On Sun, 27 Aug 2006 00:23:45 -0400, Brian Lingard wrote: >>>Ottawa Canada >>>Dear Therese: >>>You may not like the answer Tech Support gave you, but it is what >>>you should do unless you want to leave your unit plugged in while >>>it cycles through charge and deep discharge to recalibrate the >>>battery gauge. >>>Oh and remember to remove all cards from the unit while >>>recalibrating! >>>Sorry for the bad news. >>>Brian >>>-- >>>No virus found in this outgoing message. >>>Checked by AVG Free Edition. >>>Version: 7.1.405 / Virus Database: 268.11.6/428 - Release Date: >>>25/08/2006 >>>___ >>>To leave the BrailleNote list, send a blank message to >>>[EMAIL PROTECTED] >>>To view the list archives or change your preferences, visit >>>http://list.humanware.com/mailman/listinfo/braillenote >>>-- >>>No virus found in this incoming message. >>>Checked by AVG Free Edition. >>>Version: 7.1.405 / Virus Database: 268.11.6/427 - Release Date: >8/24/2006 >>___ >>To leave the BrailleNote list, send a blank message to >>[EMAIL PROTECTED] >>To view the list archives or change your preferences, visit >>http://list.humanware.com/mailman/listinfo/braillenote >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote >-- >No virus found in this incoming message. >Checked by AVG Free Edition. >Version: 7.1.405 / Virus Database: 268.11.6/427 - Release Date: 8/24/2006 ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
