Just so you know, if you don't have it discharging until the
battery goes flat, it will go to sleep, and not really discharge
it much. It goes into hibernation mode. Your best bet is to go
into the support mode, and let it talk until your battery goes
flat. I'm so sorry this is happening to you.
----- Original Message -----
From: "Therese Gardner" <[EMAIL PROTECTED]
To: "Braillenote List" <[email protected]
Date: Sun, 27 Aug 2006 10:05:09 -0700
Subject: RE: [Braillenote] Recalibrating the Battery
Hello Everyone:
I would like to thank everyone for their help.
I guess the days of quality customer service are gone. let me
have your money and then you are on your
own.
I now have my unit unplugged, turned on and waiting for the
battery to die.
I have it set on main menu.
after the life, the little life it apparently has, has been
drained out of it I will recallobrate again. I am not
holding my breath.
I truly hope I dont' have to send it in nor have a memory chip
replaced. It is a new unit and I, nor anyone
else, should be dealing with this type of issue, especially with
a new unit.
I am in the process of digging out my maintanance agreement. If
i must send it in this agreement better
cover it.
I own a Braille-Note, running keysoft 6.01, and have never
experienced difficulties such as this. Sometimes I
could kick myself for purchasing the M-Power.
If you all have further suggestions please forward.
curious to know if anyone has worked with the Braille Sense. If
you have, could you please comment on
your experience.
Therese
On Sun, 27 Aug 2006 00:23:45 -0400, Brian Lingard wrote:
Ottawa Canada
Dear Therese:
You may not like the answer Tech Support gave you, but it is what
you should do unless you want to leave your unit plugged in while
it cycles through charge and deep discharge to recalibrate the
battery gauge.
Oh and remember to remove all cards from the unit while
recalibrating!
Sorry for the bad news.
Brian
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