Did you installed the product key before you upgraded the unit? 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kendell Clark
Sent: Tuesday, September 12, 2006 4:59 PM
To: [email protected]
Subject: [Braillenote] a bug in ks 7.2 for mPower

hi all list members. I recently upgraded to keySoft 7.2 and had my unit lock
up on me. I tried a normal reset and nothing happened so I did a hard reset.

When Keysoft chimed,  my mPower repliesL: "serial number required, please
contact your distributor." I pressed help and it replies: "to exit, press
enter." so i did, and it replies with, "cannot run this version of keySoft. 
I have my proper product key and .bin file, but it's malfunctioning. can
someone help me?

kendell

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