The only thing you need to remember with a service reset is to
remove your cards, incase you lose information.
Warm Regards,
Rhonda Clark,
Illinois
----- Original Message -----
From: "Leslie Kouzes" <[EMAIL PROTECTED]
To: "Braillenote List" <[email protected]
Sent: Wednesday, September 13, 2006 2:17 PM
Subject: RE: [Braillenote] a bug in ks 7.2 for mPower
Carol:
What is the engineer's reset?
Leslie Kouzes
Resource Production/Braille Transcriber
Illinois Instructional Materials Center
The Chicago Lighthouse
1850 West Roosevelt Road
Chicago, IL 60608-1228
(312) 997-3699 ext. 3352 Phone
(312) 997-1687 Fax
[EMAIL PROTECTED]
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Carol
Pearson
Sent: Wednesday, September 13, 2006 2:50 AM
To: Braillenote List
Subject: Re: [Braillenote] a bug in ks 7.2 for mPower
I have had this happen to me a couple of times and have needed to
do the
engineers' reset and all was OK.
Before returning your unit for any type of repair, it's worth
doing this
and/or seeing if you can re-install the product key.
--
Carol
[EMAIL PROTECTED]
----- Original Message -----
From: "Stanley Littrell" <[EMAIL PROTECTED]
To: "Braillenote List" <[email protected]
Sent: Wednesday, September 13, 2006 1:16 AM
Subject: RE: [Braillenote] a bug in ks 7.2 for mPower
I had exactly the same thing happen to me when I installed 7.0 om
my
mpwer.
This happened to me even though I thought that I installed the
product
key.
Because of this, I'm afraid to install keysoft 7.2. I had to
send my
unit
back to Concord. If I have trouble this time, I think that I
will fly
to
Concord and hand deliver it. At least, that would give me a good
excuse to
visit the are where I used to live.At 05:10 PM 9/12/2006, you
wrote:
Did you installed the product key before you upgraded the unit?
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Kendell
Clark
Sent: Tuesday, September 12, 2006 4:59 PM
To: [email protected]
Subject: [Braillenote] a bug in ks 7.2 for mPower
hi all list members. I recently upgraded to keySoft 7.2 and had
my
unit
lock
up on me. I tried a normal reset and nothing happened so I did a
hard
reset.
When Keysoft chimed, my mPower repliesL: "serial number
required,
please
contact your distributor." I pressed help and it replies: "to
exit,
press
enter." so i did, and it replies with, "cannot run this version
of
keySoft.
I have my proper product key and .bin file, but it's
malfunctioning.
can
someone help me?
kendell
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