Carol:
What is the engineer's reset?

Leslie Kouzes
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-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Carol
Pearson
Sent: Wednesday, September 13, 2006 2:50 AM
To: Braillenote List
Subject: Re: [Braillenote] a bug in ks 7.2 for mPower

I have had this happen to me a couple of times and have needed to do the

engineers' reset and all was OK.

Before returning your unit for any type of repair, it's worth doing this

and/or seeing if you can re-install the product key.

--
Carol
[EMAIL PROTECTED]




----- Original Message ----- 
From: "Stanley Littrell" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Wednesday, September 13, 2006 1:16 AM
Subject: RE: [Braillenote] a bug in ks 7.2 for mPower


>I had exactly the same thing happen to me when I installed 7.0 om my
mpwer. 
>This happened to me even though I thought that I installed the product
key. 
>Because of this, I'm afraid to install keysoft 7.2.  I had to send my
unit 
>back to Concord.  If I have trouble this time, I think that I will fly
to 
>Concord and hand deliver it.  At least, that would give me a good
excuse to 
>visit the are where I used to live.At 05:10 PM 9/12/2006, you wrote:
>>Did you installed the product key before you upgraded the unit?
>>
>>-----Original Message-----
>>From: [EMAIL PROTECTED]
>>[mailto:[EMAIL PROTECTED] On Behalf Of Kendell
Clark
>>Sent: Tuesday, September 12, 2006 4:59 PM
>>To: [email protected]
>>Subject: [Braillenote] a bug in ks 7.2 for mPower
>>
>>hi all list members. I recently upgraded to keySoft 7.2 and had my
unit 
>>lock
>>up on me. I tried a normal reset and nothing happened so I did a hard 
>>reset.
>>
>>When Keysoft chimed,  my mPower repliesL: "serial number required,
please
>>contact your distributor." I pressed help and it replies: "to exit,
press
>>enter." so i did, and it replies with, "cannot run this version of 
>>keySoft.
>>I have my proper product key and .bin file, but it's malfunctioning.
can
>>someone help me?
>>
>>kendell
>>
>>_________________________________________________________________
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>
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