Dear Andy and List: Several weeks ago, Chuck and I had to send my mPower in. Since the first day I purchased it, the dot four didn't work well, and the Braille display was pretty bad. Because of cancer treatments and such, I needed to keep my unit. However, as the Braille display got worse, I knew it was time to send it in.
The motherboard had to be replaced, along with the battery, and the Braille display. I received some rude comments from Tech Support, but let it pass, as I know there are many units that need to be worked on. I received my unit back today. It is a BN BT 18 cell display, mPower, running 7.2, build 47. When I opened the box, the BrailleNote was wet. I wiped it down very carefully. The unit was ice cold. I realize the weather has been bad, but it went out on Friday, and came to me today, Monday. I'm wondering how it was stored. Imagine my dismay when I charged it up, turned it on, and there was no Braille. The message I get is: "Braille Display is not operating. Yes, I want to cry. I need this unit. What can I do? I can't afford to send it in again. ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
