1. Resetting is only caused by the unit locking up or refusing to
save a file, and that hardly ever happens, especially in the
wordprocessor. The main reason it would not save a file is if you
were editing said file on removable media and took the media away
or if you played a playlist in the media player then tried to
edit it (you get a message saying "the process cannot access the
file because it is being used by another process".
The exception: converter thing happens completely unpredictably.
I have a theory: the number given after "reading/writing" is a
RAM address, that is, the location of a chunk of memory in the
BN's RAM which the BN was trying to use to save the newly
modified file. A reset normally clears this, but after KS7.x you
can save another file and have no problems even without a reset.
I find the likelihood of a repeat performance of the problem to
increase after one such episode, and a reset can help, but it in
no way guarantees it will never happen again. As I said, there is
no way that I know of to predict when it will happen.
3. It is unfortunate, and I have found no way of knowing when it
will and will not happen.
Oh, I remembered one more: if you close a non-Keyword document
after editing it, you get the following prompt: "document was
modified. Save as a keyword document?" You have four options
here, the last of which erases all changes to the file:
A. "y": you are prompted for a location and filename for the
Keyword version of the file.
B. "n": you are returned to the Keyword menu after the file is
saved in its current format.
C. "s": suppresses the prompt so the BN will not ask you again,
at least until the next reset.
D. "space-e (escape?)": erases all changes to the document. You
see "abandoning keyword" on the display, but you are actually
back at the Keyword menu. The help in KS here neglects to tell
you about this, but after you do what I did and erase a class
final that way you learn pretty quickly. :)
Hope that helped.
Have a great day,
Alex
----- Original Message -----
From: "Donna Goodin" <[EMAIL PROTECTED]
To: "'Alex Parks'" <[EMAIL PROTECTED]>,"'Tom Lange'"
<[EMAIL PROTECTED]>,<[email protected]
Date sent: Tue, 7 Aug 2007 11:04:22 -0400
Subject: RE: [Braillenote] Data loss
Hi Alex,
Thanks for this very detailed information. I do have some
questions:
You write:
1. I reset with a document open, and after KS6.x that only
erases
changes not saved, not the whole thing.
Does this happen often? Any ways to avoid it?
2. the BN says, upon exiting a document, "exception: converter.
Access violation reading/writing [RAM address]".
What causes this error message? How often does it occur? When it
occurs
is there any way to avoid data loss?
3. I switch out of a document to another application then switch
back. I avoid doing this because sometimes the data of the
document will be gone and cannot be recovered.
That's unfortunate, because the ability to switch aps is a nice
feature.
Thanks Again,
Donna
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