Hi Carol and All, I've had my PK for just over three years now, since November of 2004. And, so far, knock on wood, I've had no problems with my Braille display. Best I can tell, all the dots seem to be okay, and I've never sent mine in for cleaning or maintenance or anything. I do toy with the idea once in awhile, but would be afraid of having an experience just as you're having now. And, too, knowing that PK units can easily be gone for two or three months while waiting for these parts, I've so far subscribed to the if it isn't broke then no point in trying to fix it route. Vicky Collins [EMAIL PROTECTED]
----- Original Message ----- From: "Carol Pearson" <[EMAIL PROTECTED]> To: "BrailleNote Mailing List" <[email protected]> Sent: Wednesday, January 16, 2008 8:33 AM Subject: [Braillenote] THE LIFE EXPECTANCY OF A BRAILLE DISPLAY IN THE PK Hi all, I'm writing to ask your thoughts about the life expectancy of the PK's braille display. I've had mine for almost two years now, in regular use, but I use it only with clean hands, haven't dropped or knocked it (knowingly) and have now had to send it in for maintenance. With carriage and battery replacements (the latter two charges being expected), I was somewhat gutted to learn that, in order to deal with some faint dots, they want to replace the whole of the Braille display ... The cost, though I don't have a final figure, is therefore going to work out at over a third of the cost of the PK and probably near to £1500 (UK pounds)! I'm also very annoyed to learn that they have to order spare parts before this work can be undertaken. My questions are, how long have PK users had their units and the displays been OK? Have you had to have a display replaced, or have they replaced separate cells? I would welcome any feedback, please. -- Carol [EMAIL PROTECTED] ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
