Hi Michael (from Braille Challenge),
Have you tried Service Reset (Reset with
Record buttons)?
I think the problem might be caused by driver
issue with usbmsc.dll. There is an updated
USB driver that might solve this problem. Go
to HumanWare website, go to Support link,
then to BrailleNote link and you should land
at Software downloads page. You should find
drivers for USB devices.
Cheers,
Joseph P.S. I didn't sign up for BC this
year.
----- Original Message -----
From: Michael Chang <[EMAIL PROTECTED]
To: <[email protected]
Date sent: Fri, 1 Feb 2008 18:07:07 -0800
Subject: [Braillenote] BrailleNote is
unresponsive
Due to my significant need of the
BrailleNote, I though I would try asking this
list as a last resort before seriously
considering temporary alternatives.
Earlier today, I was using my BrailleNote
mPower BT 32 (KeySoft 7.2 build 47) normally,
but when my USB drive caused a "Card not
recognized" error, as it seems to do
sometimes, I reset it, as I would normally
do. Instead of starting up and working
properly like many times before, however, the
machine gave the usual beep before dying. I
tried resetting, with no keys, dots 1-2-3,
dots 4-5-6, dots 4-5, and anything else I
could come up with, but I am still receiving
no response. I even plugged in the AC
adapter in case it was a battery issue, but
that did not solve anything.
Is there anything left for me to do other
than to send it in for repair? I have a
considerable number of files on the Flash
Disk, and I really can't afford to lose the
data, or the machine. The machine is more
important, however, and I am willing to try
just about anything to get it to work again
so that I do not find myself in a very bad
position at school, with no means of writing.
Thank you very much,
Michael Chang
A student and BrailleNote User
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