Just a few comments... Sharon, you emphasize a point I made earlier. I
have tried modifying file extensions to try and coax a file not
typically recognized by my pc into downloading. The download worked,
but the file ended up damaged for some reason because of that change,
I believe. In the case of Verizon, which is my ISP, if there is an
unknown file extension being accessed, it is often treated as a virus
or other possible threat and is therefore not allowed to download;
this is from the mouth of one of the tech support people I spoke to a
while back regarding a similar issue.
Frank, I think your points are well directed and justifiable. I'm not
exactly the most pc-literate person on the planet, but I manage, and,
like any note taker, pc's have their faults. They're not perfect
either. All it would take is a little flexibility on the part of
Humanware, in the form of a couple of minutes to zip up this file. I
don't have an Apex, but am finding all of this helpful in preparing me
for what could be coming my way should I get one. I place the emphasis
on the word "should," as I feel that I shall be moving on if simple
problems can't even be addressed.
Cheers,
Amanda
On 1/26/10, Sharon S <[email protected]> wrote:
> Hi Joe, I don't think it would help if Frank had access to a computer to
> download the upgrade. From what I have been reading and the experiences of
> this happening before I don't think it is a problem with the Braillenote not
> being able to download the upgrade I think it has something to do with the
> Internet provider Frank and others have been using so it wouldn't help if
> they tried to download using a PC they would hit the same problems. I don't
> know why but for some reason some Internet providers don't allow large
> downloads so this is why they need the zipped files. As it has been said by
> tech support the apex is capable of downloading the upgrade itself but since
> other people are having problems doing this I can only assume it is
> something to do with their Internet providers not what they are using to
> download the upgrade.
>
> >From Shaz.
> BN QT MPower and PK user
>
>
> ----- Original Message -----
> From: "Joe Orozco" <[email protected]>
> To: "'Maurice Sloane'" <[email protected]>; "'Bn List'"
> <[email protected]>
> Sent: Tuesday, January 26, 2010 3:20 PM
> Subject: RE: [Braillenote] re: Very Angry at Humanware's change in
> thewayupgrades are provided
>
>
> With all due respect, Frank, I think this is an excellent reminder of why
> one should never become solely dependent on a notetaker to accomplish tasks.
> In the case of the Apex, a closed system, there are things you will not be
> able to achieve until the company rolls out an update to make that task
> achievable. Had you a PC or Mac, you would be able to download that file
> onto an SD card or thumb drive and easily load it onto your Apex. The Apex
> was never advertised as the lone device that would replace all other
> technology. It is a tool, and like most tools, you need to use it in
> conjunction with other tools to occasionally get the job done. Raging
> against the company and discouraging other people from purchasing the
> product on account of your not being able to use a PC seems rather hasty and
> born out of a desire to have other people share in your frustration at your
> own lack of skill. This is by no means an insult. Forgive me in advance if
> it is taken that way, but as a teacher, you are in a prime position to help
> students recognize the importance of utilizing a myriad of options to
> succeed in our ever evolving world. Anything less is a disservice.
>
> Joe Orozco
>
> "A man who wants to lead the orchestra must turn his back on the
> crowd."--Max Lucado
>
>
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>
--
Amanda Christine Chokov
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