Hi, If Kelby has an mPower, let him try recalibrating it and see if the mainboard recognizes the battery. If it is an Apex, a spare battery might be in order... Cheers, Joseph
-----Original Message----- From: Carol Pearson [mailto:[email protected]] Sent: Friday, September 03, 2010 8:54 AM To: Kelby Carlson; Joseph Lee; [email protected] Subject: Re: [Braillenote] Battery Information Unavailable Before sending back to Humanware, or asking for another charger, be sure to push the charger fully into the socket and you should get notification from the BN that it's charging. Hope this helps. Some people have found the charger a bit fiddley at first. <Smiles> -- Carol [email protected] On Twitter: http://twitter.com/songbird49a ---- Original Message ---- From: "Kelby Carlson" <[email protected]> To: "Joseph Lee" <[email protected]>; <[email protected]> Sent: Friday, September 03, 2010 4:51 PM Subject: RE: [Braillenote] Battery Information Unavailable > It's been charging for well over four hours and still goes > totally flat with no warning when unplugged. > >> ----- Original Message ----- >>From: "Joseph Lee" <[email protected] >>To: "'Kelby Carlson'" > <[email protected]>,<[email protected] >>Date sent: Fri, 03 Sep 2010 10:48:37 -0500 (CDT) >>Subject: RE: [Braillenote] Battery Information Unavailable > >>Hi, >>If it is an mPower, try charging your unit for over four >>hours, then try recalibrating it. >>Cheers, >>Joseph > >>-----Original Message----- >>From: [email protected] >>[mailto:[email protected]] On Behalf >>Of Kelby Carlson Sent: Friday, September 03, 2010 8:43 AM >>To: [email protected] >>Subject: [Braillenote] Battery Information Unavailable > >>I just got my BrailleNote back from servicing yesterday. Left the adapter >>in because, as per usual, it wpn't >>charged upon return. But it's giving warnings about >>battery information being unavailable, and when I unplug >>the Ghn it goes totally flat immediately. I'm going to >>call Humanware, but is there any way to fix this? > > >>___ >>Replies to this message will go directly to the sender. >>If your reply would be useful to the list, please send a >>copy to the list as well. > >>To leave the BrailleNote list, send a blank message to >>[email protected] >>To view the list archives or change your preferences, >>visit >>http://list.humanware.com/mailman/listinfo/braillenote > > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, > visit > http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
