Hi, That's odd... I have nothing to say except asking HW for their recommendation. Cheers, Joseph
-----Original Message----- From: Kelby Carlson [mailto:[email protected]] Sent: Friday, September 03, 2010 11:12 AM To: Joseph Lee; [email protected]; [email protected] Subject: RE: [Braillenote] Battery Information Unavailable I tried service reset and recalibration and neither will get the message or results to change. > ----- Original Message ----- >From: "Joseph Lee" <[email protected] >To: "'Kelby Carlson'" <[email protected]>,<[email protected] >Date sent: Fri, 03 Sep 2010 12:24:12 -0500 (CDT) >Subject: RE: [Braillenote] Battery Information Unavailable >Hi, >Hmmm, sounds like the gauge meter is not recognizing new reading or the >battery itself is not registered in the motherboard. Try Service Reset (with >everything except the charger removed) and see if it helps. >Cheers, >Joseph >-----Original Message----- >From: [email protected] >[mailto:[email protected]] On Behalf Of Kelby Carlson >Sent: Friday, September 03, 2010 10:13 AM >To: Kelby Carlson; [email protected] >Subject: re: [Braillenote] Battery Information Unavailable >I attempted recalibrating the battery, but I get the exact same >message. >> ----- Original Message ----- >>From: Kelby Carlson <[email protected] >>To: Robert Stigile <[email protected]>, >[email protected] >>Date sent: Fri, 03 Sep 2010 11:05:56 -0500 (CDT) >>Subject: re: [Braillenote] Battery Information Unavailable >>This happens to be an mPower. I'll try the things you mentioned, >>but if anyone else has any ideas I'd be grateful too. >>> ----- Original Message ----- >>>From: Robert Stigile <[email protected] >>>To: Kelby Carlson <[email protected] >>>Date sent: Fri, 03 Sep 2010 11:04:17 -0500 (CDT) >>>Subject: re: [Braillenote] Battery Information Unavailable >>>Hello, >>>You did not say, is this a m-power, or apex. >>>Have you checked, to make sure that the charger is plugged in >>>properly, meaning that the piece that gos from the box to the >>>outlet, is that in correctly, if it is a apex, I would take the >>>battery out and then with the unit plugged in, turn it on and do >>>a reset, then turn it off and put the battery back in, if it is a >>>m-power, I would recomend, you do a service reset, which is the >>>record button and the reset button, and hold them until it beeps >>>and you get music. >>>Robert Stigile >>>E-mail: [email protected] >>>Skype: robertstigile1 >>> ----- Original Message ----- >>>From: Kelby Carlson <[email protected] >>>To: [email protected] >>>Date sent: Fri, 03 Sep 2010 10:42:42 -0500 (CDT) >>>Subject: [Braillenote] Battery Information Unavailable >>>I just got my BrailleNote back from servicing yesterday. Left >>>the adapter in because, as per usual, it wpn't charged upon >>>return. But it's giving warnings about battery information being >>>unavailable, and when I unplug the Ghn it goes totally flat >>>immediately. I'm going to call Humanware, but is there any way >>>to fix this? >>>___ >>>Replies to this message will go directly to the sender. >>>If your reply would be useful to the list, please send a >>>copy to the list as well. >>>To leave the BrailleNote list, send a blank message to >>>[email protected] >>>To view the list archives or change your preferences, visit >>>http://list.humanware.com/mailman/listinfo/braillenote >___ >Replies to this message will go directly to the sender. >If your reply would be useful to the list, please send a >copy to the list as well. >To leave the BrailleNote list, send a blank message to >[email protected] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
