I tried service reset and recalibration and neither will get the
message or results to change.
----- Original Message -----
From: "Joseph Lee" <[email protected]
To: "'Kelby Carlson'"
<[email protected]>,<[email protected]
Date sent: Fri, 03 Sep 2010 12:24:12 -0500 (CDT)
Subject: RE: [Braillenote] Battery Information Unavailable
Hi,
Hmmm, sounds like the gauge meter is not recognizing new reading
or the
battery itself is not registered in the motherboard. Try Service
Reset (with
everything except the charger removed) and see if it helps.
Cheers,
Joseph
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of
Kelby Carlson
Sent: Friday, September 03, 2010 10:13 AM
To: Kelby Carlson; [email protected]
Subject: re: [Braillenote] Battery Information Unavailable
I attempted recalibrating the battery, but I get the exact same
message.
----- Original Message -----
From: Kelby Carlson <[email protected]
To: Robert Stigile <[email protected]>,
[email protected]
Date sent: Fri, 03 Sep 2010 11:05:56 -0500 (CDT)
Subject: re: [Braillenote] Battery Information Unavailable
This happens to be an mPower. I'll try the things you mentioned,
but if anyone else has any ideas I'd be grateful too.
----- Original Message -----
From: Robert Stigile <[email protected]
To: Kelby Carlson <[email protected]
Date sent: Fri, 03 Sep 2010 11:04:17 -0500 (CDT)
Subject: re: [Braillenote] Battery Information Unavailable
Hello,
You did not say, is this a m-power, or apex.
Have you checked, to make sure that the charger is plugged in
properly, meaning that the piece that gos from the box to the
outlet, is that in correctly, if it is a apex, I would take the
battery out and then with the unit plugged in, turn it on and do
a reset, then turn it off and put the battery back in, if it is a
m-power, I would recomend, you do a service reset, which is the
record button and the reset button, and hold them until it beeps
and you get music.
Robert Stigile
E-mail: [email protected]
Skype: robertstigile1
----- Original Message -----
From: Kelby Carlson <[email protected]
To: [email protected]
Date sent: Fri, 03 Sep 2010 10:42:42 -0500 (CDT)
Subject: [Braillenote] Battery Information Unavailable
I just got my BrailleNote back from servicing yesterday. Left
the adapter in because, as per usual, it wpn't charged upon
return. But it's giving warnings about battery information being
unavailable, and when I unplug the Ghn it goes totally flat
immediately. I'm going to call Humanware, but is there any way
to fix this?
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