Hi,
Hmmm, sounds like the gauge meter is not recognizing new reading or the
battery itself is not registered in the motherboard. Try Service Reset (with
everything except the charger removed) and see if it helps.
Cheers,
Joseph

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Kelby Carlson
Sent: Friday, September 03, 2010 10:13 AM
To: Kelby Carlson; [email protected]
Subject: re: [Braillenote] Battery Information Unavailable

I attempted recalibrating the battery, but I get the exact same 
message.

> ----- Original Message -----
>From: Kelby Carlson <[email protected]
>To: Robert Stigile <[email protected]>, 
[email protected]
>Date sent: Fri, 03 Sep 2010 11:05:56 -0500 (CDT)
>Subject: re: [Braillenote] Battery Information Unavailable

>This happens to be an mPower.  I'll try the things you mentioned,
>but if anyone else has any ideas I'd be grateful too.

>> ----- Original Message -----
>>From: Robert Stigile <[email protected]
>>To: Kelby Carlson <[email protected]
>>Date sent: Fri, 03 Sep 2010 11:04:17 -0500 (CDT)
>>Subject: re: [Braillenote] Battery Information Unavailable

>>Hello,
>>You did not say, is this a m-power, or apex.
>>Have you checked, to make sure that the charger is plugged in
>>properly, meaning that the piece that gos from the box to the
>>outlet, is that in correctly, if it is a apex, I would take the
>>battery out and then with the unit plugged in, turn it on and do
>>a reset, then turn it off and put the battery back in, if it is a
>>m-power, I would recomend, you do a service reset, which is the
>>record button and the reset button, and hold them until it beeps
>>and you get music.


>>Robert Stigile
>>E-mail: [email protected]
>>Skype: robertstigile1


>> ----- Original Message -----
>>From: Kelby Carlson <[email protected]
>>To: [email protected]
>>Date sent: Fri, 03 Sep 2010 10:42:42 -0500 (CDT)
>>Subject: [Braillenote] Battery Information Unavailable

>>I just got my BrailleNote back from servicing yesterday.  Left
>>the adapter in because, as per usual, it wpn't charged upon
>>return.  But it's giving warnings about battery information being
>>unavailable, and when I unplug the Ghn it goes totally flat
>>immediately.  I'm going to call Humanware, but is there any way
>>to fix this?


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