Hi,
Ask her a few things: What was she doing when the unit crashed,
if she has tried Clean Reset and so on.
Cheers,
Joseph
----- Original Message -----
From: Alex Hall <[email protected]
To: bn <[email protected]
Date sent: Sat, 16 Apr 2011 18:57:54 -0400
Subject: Fwd: [Braillenote] need help keysoft 9 1 keeps crashing!
This accidentally went to just me, so I am forwarding it to the
list.
---------- Forwarded message ----------
From: Grace Pires <[email protected]
Date: Sat, 16 Apr 2011 16:30:12 -0400
Subject: RE: [Braillenote] need help keysoft 9 1 keeps crashing!
To: Alex Hall <[email protected]
Hi List:
I sent my apex to Humanware to adjust the battery connection.
While the
Apex was there they updated my keysoft. I was happy about that.
However, I
received it back on Thursday and the Apex keeps crashing. I
reset it and it
crashes again. I have restored my files, but the planner or
address book. It
was unstable before the update, but now I can't even use it
because it
crashes constantly. I called tech support they had me do a
couple of resets,
but nothing's changed. And now the office is closed until
Monday.
Any advice?
I am think that I have to reinstall keysoft.
Thanks in advance for your suggestions.
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Alex
Hall
Sent: Friday, April 08, 2011 6:22 PM
To: marisa sposaro
Cc: [email protected]
Subject: Re: [Braillenote] having problems because I can't read
my emails
ingrade 2 braille
What is your preferred text document reading grade? Have you
tried a reset?
On 4/8/11, marisa sposaro <[email protected]> wrote:
I think at the moment the emails read in computer braille once I
open them.
Marisa
----- Original Message -----
From: Alex Hall <[email protected]
To: marisa sposaro <[email protected]
Date sent: Fri, 8 Apr 2011 18:09:57 -0400
Subject: Re: [Braillenote] having problems because I can't read
my emails ingrade 2 braille
What is your preferred braille code? That option is in options
braille options.
On 4/8/11, marisa sposaro <[email protected]> wrote:
Hi, I'm wondering if anyone knows how to change back to grade 2
braille. Although I can type my emails in grade 2 braille I
can't read them after downloading. It goes into grade 1 It's
driving me crazy! Thanks in advance for any help!
Marisa
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--
Have a great day,
Alex (msg sent from GMail website)
[email protected]; http://www.facebook.com/mehgcap
--
Have a great day,
Alex (msg sent from GMail website)
[email protected]; http://www.facebook.com/mehgcap
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--
Have a great day,
Alex (msg sent from GMail website)
[email protected]; http://www.facebook.com/mehgcap
___
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If your reply would be useful to the list, please send a
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