all this crashing happened to me also when I got 9.1, and I had to send my apex in.
----- Original Message ----- From: Grace Pires <[email protected]> To: "'Joseph Lee'" <[email protected]> Date: Saturday, Apr 16, 2011 17:41:10 Subject: RE: Fwd: [Braillenote] need help keysoft 9 1 keeps crashing! > > > It even crashed in the middle of a hard reset. It said starting keysoft and > it still stuck there. > > -----Original Message----- > From: Joseph Lee [mailto:[email protected]] > Sent: Saturday, April 16, 2011 7:44 PM > To: Grace Pires > Cc: Alex Hall; [email protected] > Subject: Re: Fwd: [Braillenote] need help keysoft 9 1 keeps crashing! > > Hi, > Sounds like a hardware or power problem. > The Clean Reset is used to initialize ROM by removing programs. To do > this, press DOTS 1-2-3 (FDS). But before you do this, try a Hardware > Reset (press reset button for about five seconds until the beep is > heard). The reasons are that you don't want to lose the programs such > as GPS and Dictionary, and to see if hardware reset fixes something. > Cheers, > Joseph > On 4/16/11, Grace Pires <[email protected]> wrote: > > Hi: > > > > Thanks Alex. Sorry about that. > > One time it crashed as I was reading a file in keyword. It crashed many > > times as I tried to restore my files planner and address book. It crashed > > as I was in file manager looking at my sd card. It works for several > > seconds then it crashes. Sometimes the speech crashes first then the > display > > follow suit. > > > > Tech support had me do hardware reset which is pressing the reset button, > I > > do that all the time when it crashes. They also had me press 456 and > reset. > > > > What's a clean reset? > > Thanks. > > -----Original Message----- > > From: [email protected] > > [mailto:[email protected]] On Behalf Of Joseph Lee > > Sent: Saturday, April 16, 2011 7:10 PM > > To: Alex Hall; [email protected] > > Subject: re: Fwd: [Braillenote] need help keysoft 9 1 keeps crashing! > > > > Hi, > > Ask her a few things: What was she doing when the unit crashed, > > if she has tried Clean Reset and so on. > > Cheers, > > Joseph > > > > ----- Original Message ----- > > From: Alex Hall <[email protected] > > To: bn <[email protected] > > Date sent: Sat, 16 Apr 2011 18:57:54 com0400 > > Subject: Fwd: [Braillenote] need help keysoft 9 1 keeps crashing! > > > > This accidentally went to just me, so I am forwarding it to the > > list. > > > > ---------- Forwarded message ---------- > > From: Grace Pires <[email protected] > > Date: Sat, 16 Apr 2011 16:30:12 com0400 > > Subject: RE: [Braillenote] need help keysoft 9 1 keeps crashing! > > To: Alex Hall <[email protected] > > > > Hi List: > > > > I sent my apex to Humanware to adjust the battery connection. > > While the > > Apex was there they updated my keysoft. I was happy about that. > > However, I > > received it back on Thursday and the Apex keeps crashing. I > > reset it and it > > crashes again. I have restored my files, but the planner or > > address book. It > > was unstable before the update, but now I can't even use it > > because it > > crashes constantly. I called tech support they had me do a > > couple of resets, > > but nothing's changed. And now the office is closed until > > Monday. > > Any advice? > > I am think that I have to reinstall keysoft. > > Thanks in advance for your suggestions. > > -----Original Message----- > > From: [email protected] > > [mailto:[email protected]] On Behalf Of Alex > > Hall > > Sent: Friday, April 08, 2011 6:22 PM > > To: marisa sposaro > > Cc: [email protected] > > Subject: Re: [Braillenote] having problems because I can't read > > my emails > > ingrade 2 braille > > > > What is your preferred text document reading grade? Have you > > tried a reset? > > > > On 4/8/11, marisa sposaro <[email protected]> wrote: > > I think at the moment the emails read in computer braille once I > > open them. > > Marisa > > > > ----- Original Message ----- > > From: Alex Hall <[email protected] > > To: marisa sposaro <[email protected] > > Date sent: Fri, 8 Apr 2011 18:09:57 com0400 > > Subject: Re: [Braillenote] having problems because I can't read > > my emails ingrade 2 braille > > > > What is your preferred braille code? That option is in options > > braille options. > > > > On 4/8/11, marisa sposaro <[email protected]> wrote: > > Hi, I'm wondering if anyone knows how to change back to grade 2 > > braille. Although I can type my emails in grade 2 braille I > > can't read them after downloading. It goes into grade 1 It's > > driving me crazy! Thanks in advance for any help! > > Marisa > > > > ___ > > Replies to this message will go directly to the sender. > > If your reply would be useful to the list, please send a > > copy to the list as well. > > > > To leave the BrailleNote list, send a blank message to > > [email protected] > > To view the list archives or change your preferences, visit > > http://list.humanware.com/mailman/listinfo/braillenote > > > > > > > > > > -- > > Have a great day, > > Alex (msg sent from GMail website) > > [email protected]; http://www.facebook.com/mehgcap > > > > > > > > -- > > Have a great day, > > Alex (msg sent from GMail website) > > [email protected]; http://www.facebook.com/mehgcap > > > > ___ > > Replies to this message will go directly to the sender. > > If your reply would be useful to the list, please send a > > copy to the list as well. > > > > To leave the BrailleNote list, send a blank message to > > [email protected] > > To view the list archives or change your preferences, visit > > http://list.humanware.com/mailman/listinfo/braillenote > > > > > > > > > > -- > > Have a great day, > > Alex (msg sent from GMail website) > > [email protected]; http://www.facebook.com/mehgcap > > > > ___ > > Replies to this message will go directly to the sender. > > If your reply would be useful to the list, please send a > > copy to the list as well. > > > > To leave the BrailleNote list, send a blank message to > > [email protected] > > To view the list archives or change your preferences, visit > > http://list.humanware.com/mailman/listinfo/braillenote > > > > > > ___ > > Replies to this message will go directly to the sender. > > If your reply would be useful to the list, please send a > > copy to the list as well. > > > > To leave the BrailleNote list, send a blank message to > > [email protected] > > To view the list archives or change your preferences, visit > > http://list.humanware.com/mailman/listinfo/braillenote > > > > > > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
