I doubt it since it only happens in those cases, as far as I can tell from your message. Try unplugging the adapter, then go to the main menu. Shake the unit around some, gently tapping and prodding the battery through the case as you do so (it is near the back, on the bottom, under the sd slot and back part of the scroll wheel). See if you can get it to shut off that way.
On 6/3/11, josh gregory <[email protected]> wrote: > Hi, could this be why the bn locks up in keyweb and when I'm on > keychat? Hope not, but just thought I'd ask. > Thanks, Josh > > On 6/1/11, Alex Hall <[email protected]> wrote: >> Yes, I suspect this is the case. Call hw and see about them giving you >> a replacement; after all, it is their fault and nothing you could have >> done. >> >> On 6/1/11, Vicky Collins <[email protected]> wrote: >>> Are these smaller batteries the same thing that causes the BN to >>> just stop working right in the middle of doing something? I've >>> been using my Apex for the last couple of weeks while my Sense >>> products are being repaired. And, on three separate occasions >>> while I was using the Apex, it just stopped working. Then, to >>> get it going again, I had to start to take out the battery and >>> then put it back in and the Apex would then reset and start >>> working. >>> >>> ----- Original Message ----- >>> From: Alex Hall <[email protected] >>> To: Josh Gregory <[email protected] >>> Date sent: Tue, 31 May 2011 16:28:58 -0400 >>> Subject: Re: [Braillenote] problem with battery >>> >>> The battery is quite small, but I am terrible at estimating >>> dimensions >>> so I will not try. The problem is that the "bad" batteries are >>> fractionally smaller, so they seem to fit but then may not make >>> solid >>> contact with the section of the apex that carries current out of >>> the >>> battery. As soon as contact is lost, the apex shuts off, unless >>> the >>> adapter is plugged in. >>> >>> On 5/31/11, Josh Gregory <[email protected]> wrote: >>> Well, that's bad if that is the case. Just curious, shouldn't >>> they all be the same size? How big is the battery in the apex? >>> I'd look but I have a heck of a time getting it out of the case, >>> mom has to help me with it. >>> Josh >>> >>> sent from my Apex >>> Email:[email protected] >>> >>> ----- Original Message ----- >>> From: Alex Hall <[email protected] >>> To: Josh Gregory <[email protected] >>> Date sent: Tue, 31 May 2011 16:20:58 -0400 >>> Subject: Re: [Braillenote] problem with battery >>> >>> The clock will indeed keep time for thirty days, but that is it. >>> The >>> power driving that is just enough for the clock, not the entire >>> machine. As soon as the battery is removed, if no adapter is >>> present, >>> the bn shuts down and will reset once a new battery is inserted. >>> Assuming you have done everything correctly, I would say this is >>> a >>> faulty battery from hw; we have heard reports of batteries being >>> too >>> small before, and you may have gotten one of them. >>> >>> On 5/31/11, Josh Gregory <[email protected]> wrote: >>> Hi, yes, the clock can retain time for up to 30 days. I assume >>> this means that the bn can be used with no battery during that >>> time, am I correct? Secondly, when you inserted the batery, did >>> you hear the reset beep that indicated a reset? Check that the >>> battery is inserted all the way. >>> HTH, >>> Josh >>> >>> sent from my Apex >>> Email: [email protected] >>> >>> ----- Original Message ----- >>> From: "TaraPrakash Tripathi" <[email protected] >>> To: "Braillenote List" <[email protected] >>> Date sent: Tue, 31 May 2011 16:00:30 -0400 >>> Subject: [Braillenote] problem with battery >>> >>> Dear all. >>> >>> I placed a replacement battery on my braille note. But >>> apparently braillenote apex does not recognize it. When I >>> check >>> battery status it shows "battery removed on AC adaptor" This >>> happens even when ac adaptor is not plugged in. Does >>> braillenote >>> apex stores energy to use when there is no battery or power? Is >>> there something that I should do to ensure I get the correct >>> battery information? >>> REgards >>> >>> TP >>> ___ >>> Replies to this message will go directly to the sender. >>> If your reply would be useful to the list, please send a >>> copy to the list as well. >>> >>> To leave the BrailleNote list, send a blank message to >>> [email protected] >>> To view the list archives or change your preferences, visit >>> http://list.humanware.com/mailman/listinfo/braillenote >>> >>> >>> ___ >>> Replies to this message will go directly to the sender. >>> If your reply would be useful to the list, please send a >>> copy to the list as well. >>> >>> To leave the BrailleNote list, send a blank message to >>> [email protected] >>> To view the list archives or change your preferences, visit >>> http://list.humanware.com/mailman/listinfo/braillenote >>> >>> >>> >>> >>> -- >>> Have a great day, >>> Alex (msg sent from GMail website) >>> [email protected]; http://www.facebook.com/mehgcap >>> >>> >>> >>> -- >>> Have a great day, >>> Alex (msg sent from GMail website) >>> [email protected]; http://www.facebook.com/mehgcap >>> >>> ___ >>> Replies to this message will go directly to the sender. >>> If your reply would be useful to the list, please send a >>> copy to the list as well. >>> >>> To leave the BrailleNote list, send a blank message to >>> [email protected] >>> To view the list archives or change your preferences, visit >>> http://list.humanware.com/mailman/listinfo/braillenote >>> >>> >>> ___ >>> Replies to this message will go directly to the sender. >>> If your reply would be useful to the list, please send a >>> copy to the list as well. >>> >>> To leave the BrailleNote list, send a blank message to >>> [email protected] >>> To view the list archives or change your preferences, visit >>> http://list.humanware.com/mailman/listinfo/braillenote >>> >>> >> >> >> -- >> Have a great day, >> Alex (msg sent from GMail website) >> [email protected]; http://www.facebook.com/mehgcap >> >> ___ >> Replies to this message will go directly to the sender. >> If your reply would be useful to the list, please send a >> copy to the list as well. >> >> To leave the BrailleNote list, send a blank message to >> [email protected] >> To view the list archives or change your preferences, visit >> http://list.humanware.com/mailman/listinfo/braillenote >> >> > > > -- > The Ever-curious Master Yoda > Email: [email protected] > -- Have a great day, Alex (msg sent from GMail website) [email protected]; http://www.facebook.com/mehgcap ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
