Hi, could this be why the bn locks up in keyweb and when I'm on
keychat? Hope not, but just thought I'd ask.
Thanks, Josh

On 6/1/11, Alex Hall <[email protected]> wrote:
> Yes, I suspect this is the case. Call hw and see about them giving you
> a replacement; after all, it is their fault and nothing you could have
> done.
>
> On 6/1/11, Vicky Collins <[email protected]> wrote:
>> Are these smaller batteries the same thing that causes the BN to
>> just stop working right in the middle of doing something?  I've
>> been using my Apex for the last couple of weeks while my Sense
>> products are being repaired.  And, on three separate occasions
>> while I was using the Apex, it just stopped working.  Then, to
>> get it going again, I had to start to take out the battery and
>> then put it back in and the Apex would then reset and start
>> working.
>>
>>  ----- Original Message -----
>> From: Alex Hall <[email protected]
>> To: Josh Gregory <[email protected]
>> Date sent: Tue, 31 May 2011 16:28:58 -0400
>> Subject: Re: [Braillenote] problem with battery
>>
>> The battery is quite small, but I am terrible at estimating
>> dimensions
>> so I will not try.  The problem is that the "bad" batteries are
>> fractionally smaller, so they seem to fit but then may not make
>> solid
>> contact with the section of the apex that carries current out of
>> the
>> battery.  As soon as contact is lost, the apex shuts off, unless
>> the
>> adapter is plugged in.
>>
>> On 5/31/11, Josh Gregory <[email protected]> wrote:
>>  Well, that's bad if that is the case.  Just curious, shouldn't
>>  they all be the same size? How big is the battery in the apex?
>>  I'd look but I have a heck of a time getting it out of the case,
>>  mom has to help me with it.
>>  Josh
>>
>>  sent from my Apex
>>  Email:[email protected]
>>
>>  ----- Original Message -----
>>  From: Alex Hall <[email protected]
>>  To: Josh Gregory <[email protected]
>>  Date sent: Tue, 31 May 2011 16:20:58 -0400
>>  Subject: Re: [Braillenote] problem with battery
>>
>>  The clock will indeed keep time for thirty days, but that is it.
>>  The
>>  power driving that is just enough for the clock, not the entire
>>  machine.  As soon as the battery is removed, if no adapter is
>>  present,
>>  the bn shuts down and will reset once a new battery is inserted.
>>  Assuming you have done everything correctly, I would say this is
>>  a
>>  faulty battery from hw; we have heard reports of batteries being
>>  too
>>  small before, and you may have gotten one of them.
>>
>>  On 5/31/11, Josh Gregory <[email protected]> wrote:
>>   Hi, yes, the clock can retain time for up to 30 days.  I assume
>>   this means that the bn can be used with no battery during that
>>   time, am I correct? Secondly, when you inserted the batery, did
>>   you hear the reset beep that indicated a reset? Check that the
>>   battery is inserted all the way.
>>   HTH,
>>   Josh
>>
>>   sent from my Apex
>>   Email: [email protected]
>>
>>    ----- Original Message -----
>>   From: "TaraPrakash Tripathi" <[email protected]
>>   To: "Braillenote List" <[email protected]
>>   Date sent: Tue, 31 May 2011 16:00:30 -0400
>>   Subject: [Braillenote] problem with battery
>>
>>   Dear all.
>>
>>   I placed a replacement battery on my braille note.  But
>>   apparently braillenote apex does not recognize it.  When I
>> check
>>   battery status it shows "battery removed on AC adaptor" This
>>   happens even when ac adaptor is not plugged in.  Does
>>  braillenote
>>   apex stores energy to use when there is no battery or power? Is
>>   there something that I should do to ensure I get the correct
>>   battery information?
>>   REgards
>>
>>   TP
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>>
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>>
>>
>>
>>  --
>>  Have a great day,
>>  Alex (msg sent from GMail website)
>>  [email protected]; http://www.facebook.com/mehgcap
>>
>>
>>
>> --
>> Have a great day,
>> Alex (msg sent from GMail website)
>> [email protected]; http://www.facebook.com/mehgcap
>>
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>
>
> --
> Have a great day,
> Alex (msg sent from GMail website)
> [email protected]; http://www.facebook.com/mehgcap
>
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>


-- 
The Ever-curious Master Yoda
Email: [email protected]

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