Yes, I suspect this is the case. Call hw and see about them giving you a replacement; after all, it is their fault and nothing you could have done.
On 6/1/11, Vicky Collins <[email protected]> wrote: > Are these smaller batteries the same thing that causes the BN to > just stop working right in the middle of doing something? I've > been using my Apex for the last couple of weeks while my Sense > products are being repaired. And, on three separate occasions > while I was using the Apex, it just stopped working. Then, to > get it going again, I had to start to take out the battery and > then put it back in and the Apex would then reset and start > working. > > ----- Original Message ----- > From: Alex Hall <[email protected] > To: Josh Gregory <[email protected] > Date sent: Tue, 31 May 2011 16:28:58 -0400 > Subject: Re: [Braillenote] problem with battery > > The battery is quite small, but I am terrible at estimating > dimensions > so I will not try. The problem is that the "bad" batteries are > fractionally smaller, so they seem to fit but then may not make > solid > contact with the section of the apex that carries current out of > the > battery. As soon as contact is lost, the apex shuts off, unless > the > adapter is plugged in. > > On 5/31/11, Josh Gregory <[email protected]> wrote: > Well, that's bad if that is the case. Just curious, shouldn't > they all be the same size? How big is the battery in the apex? > I'd look but I have a heck of a time getting it out of the case, > mom has to help me with it. > Josh > > sent from my Apex > Email:[email protected] > > ----- Original Message ----- > From: Alex Hall <[email protected] > To: Josh Gregory <[email protected] > Date sent: Tue, 31 May 2011 16:20:58 -0400 > Subject: Re: [Braillenote] problem with battery > > The clock will indeed keep time for thirty days, but that is it. > The > power driving that is just enough for the clock, not the entire > machine. As soon as the battery is removed, if no adapter is > present, > the bn shuts down and will reset once a new battery is inserted. > Assuming you have done everything correctly, I would say this is > a > faulty battery from hw; we have heard reports of batteries being > too > small before, and you may have gotten one of them. > > On 5/31/11, Josh Gregory <[email protected]> wrote: > Hi, yes, the clock can retain time for up to 30 days. I assume > this means that the bn can be used with no battery during that > time, am I correct? Secondly, when you inserted the batery, did > you hear the reset beep that indicated a reset? Check that the > battery is inserted all the way. > HTH, > Josh > > sent from my Apex > Email: [email protected] > > ----- Original Message ----- > From: "TaraPrakash Tripathi" <[email protected] > To: "Braillenote List" <[email protected] > Date sent: Tue, 31 May 2011 16:00:30 -0400 > Subject: [Braillenote] problem with battery > > Dear all. > > I placed a replacement battery on my braille note. But > apparently braillenote apex does not recognize it. When I > check > battery status it shows "battery removed on AC adaptor" This > happens even when ac adaptor is not plugged in. Does > braillenote > apex stores energy to use when there is no battery or power? Is > there something that I should do to ensure I get the correct > battery information? > REgards > > TP > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > > > > -- > Have a great day, > Alex (msg sent from GMail website) > [email protected]; http://www.facebook.com/mehgcap > > > > -- > Have a great day, > Alex (msg sent from GMail website) > [email protected]; http://www.facebook.com/mehgcap > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > -- Have a great day, Alex (msg sent from GMail website) [email protected]; http://www.facebook.com/mehgcap ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
