Paul, I completely understand. Let me just add one thing to what I've already said on this. And that is that the churn goes both ways. People have taken us up on our offer to trade up on competitor's products because they ahve found that the hype differs from the reality. But certainly we don't want to see any of our own customers switch either. Jonathan Mosen BrailleNote Product Marketing Manager Pulse Data International Ltd
DDI: +64-3-373-6192 Fax: +64-3-384 4933 Mobile: +64-21 466 736 Email: [EMAIL PROTECTED] Internet: www.pulsedata.com
