Well said Kirstyn!
I have written some rather long messages complimenting your thoughts, but 
haven't sent them yet as I am still working on clearing my inbox and want to 
send when I get my new mail.
I am also having a little problem with my bn, which I just finished writing to 
Dean about.
I will also write to the list about it, but as I have already written some long 
ones to the list, for the contents of which I may get screamed at by some, but 
hopefully not by all, I thought I'd give everyone a little break and see if 
Dean could solve this one.
When he does, I may just post this to the list so others can benefit.
Thanks for the thoughts and don't give up.
Remember the old saying (sigh) the squeaky wheel gets the grease.

Richard

> ----- Original Message -----
>From: "Kirstyn" <[EMAIL PROTECTED]
>To: Braillenote List <[EMAIL PROTECTED]
>Date: Sat,  3 Apr 2004 19:23:25 +0000 (UTC)
>Subject: re: [Braillenote] Thoughts on Technology, Who Uses What and Why

>Hi Beth,

>    I have a couple of questions.  Who was criticizing people for choosing the 
> BrailleNote and not the PACMate, or for choosing the PACMate and not the 
> BrailleNote? Why is it so hard to get one's point across, and yet people like 
> you say we should try to understand where each person is coming from? Never 
> mind, I think I will not get the answer to those questions anyway.
>    What I most agree with in your post, Beth, is that PDI accepts what we 
> have to say on this list, whether good or bad.  It's the fanatic and stubborn 
> list member who is having problems listening to observations of other users 
> when they find them negative to their taste, and it does not matter anymore 
> if the observations were repeatedly explained to be made in order to show PDI 
> and users what some of us feel is lacking, what we hope should be worked on 
> in a reasonable time, and what consequences some of us are willing to 
> take--like GUI--in exchange for an improved product.
>    I apologize for stepping on the toes of the sensitive BrailleNote user.  
> Also, I said the part about the BrailleNote will soon be limited to the 
> people with simple computer needs and basic computer skills because of the 
> philosophy that blind people should be spared from grappling with graphical 
> user interface, even if it means slower development of the BrailleNote 
> because they have to write KeySoft applications than just adopt Pocket PC or 
> whatever will give more flexibility.  Neither did I say that PACMate users 
> are power users, I do not know where you got that crazy idea.  But if the 
> BrailleNote cannot catch up in terms of what it can offer to the user, then 
> two blind people on exactly the same job but one is using the PACMate and the 
> other a BrailleNote will have marked differences in how they do their job.  
> They may have the same output, but the one using the more powerful product 
> will have an easier time.
>    Take Dan's case.  If his job requires that he deals with HTML messages, 
> and let's assume that there was another blind person with the same job but 
> using a PACMate, then that other blind person will finish reading the HTML 
> messages while Dan is still saving them to KeyWord files so that he can open 
> them in KeyWeb and read them properly.  Is this a comparison of the 
> BrailleNote and the PACMate? Yes, but that's not all there is to it.  You 
> must understand that the point here is that PDI needs to do something about 
> this because since it is not easy to switch from one PDA to another, the 
> BrailleNote user will somehow expect--and we do based on our feature requests 
> and suggestions--that our urgent needs be met somehow.

>Tired of repeating herself,
>Kirstyn



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