The water filter inside the reservoir, not sure what it is called. just pull 
the tubes going to the reservoir, you'll see the water filter I meant. the 
thing with white sandy looking thing inside of it.  It looks exactly the same 
as the sand found in Kuta beach of Lombok where I am at! ;-)  When this thing 
dry for sometimes it will float, it supposed to be sinking to the bottom.  If 
you want, for a quick probe, remove it, pull the lever without this filter 
inside the reservoir, see if the machine works.   
-- 
Regards,
Liys

----- Original message -----
> I have had this problem in the past when I forgot to fill the water
> tank and ran the pump dry for a few seconds. What has worked for me is
> to get the machine up to operating temperature and turn on the steam
> wand for maybe three or four minutes until you hear the pump turn on
> several times. After this happens, shut off the steam wand and lift
> the brew lever. Hopefully the pump will draw the water for you. I have
> no idea why this seems to fix the issue but I've done it four or five
> times with a 100% success rate. Hopefully it helps you out too. Good
> luck.
> Mike
> p.s. I have the BIII-VP
> 
> On Dec 24, 12:24 pm, Chris Bailey <[email protected]> wrote:
> > No luck so far. I got some pressure build with the blind PF this
> > morning, but just that once. I tried the turkey baster thing, assuming
> > I did it right (I put the hose on the end of the baster and tried
> > pushing water in, but it wouldn't go).
> > 
> > Liys, I'm not sure what filter would be floating on the water - I might
> > just be dense, so clue me in with a bit more detail :)
> > 
> > I do get pressure and steam from the steam wand, and hot water flows
> > nicely from the hot water spout, so this seems specific to the group
> > head/main pump area.
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > On Fri, Dec 23, 2011 at 11:31 PM, Liys <[email protected]> wrote:
> > > **
> > 
> > > this is exactly what happened with mine when I got it shipped all
> > > the way from germany to Indonesia. I googled, nothing of those
> > > solutions fixed my problem. Untill I inspected closely, and I found
> > > the filter was floating on top of the water. I took a wooden stick
> > > to push the filter to the bottom, hit the lever, in a few seconds,
> > > it worked like should be. you may need to keep do so untill the
> > > filter completely soaked. other wise it will float again. this
> > > simple trick works for mine. hope to you as well. Yandi Srigede
> > > --
> > > Regards,
> > > Liys
> > 
> > > ----- Original message -----
> > > > I just got my BII back from WLL, where it got a new pump, and
> > > > various other repairs. I filled the water tank, inserted the
> > > > tubes, turned the machine on. Per the manual, I then lifted the
> > > > brew lever.  It seems to suck in some water, but I don't get much
> > > > of a stream coming out of the group head, so it seems like the
> > > > pump isn't priming?  The steam wand seems to work just fine, and
> > > > the hot water spout works. I left the brew lever on for several
> > > > minutes. Is there something else I might need to do, or any
> > > > suggestions on this?  I can call WLL of course, but given it's 8pm
> > > > PST on a Friday, going into a holiday weekend…  Hoping for
> > > > espresso for the holidays...
> > 
> > > > --
> > > > Chris Bailey
> > > > [email protected]
> > > > @chrisrbailey
> > 
> > > > --
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> > 
> > >  --
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> > 
> > --
> > Chris Bailey
> > [email protected]
> > @chrisrbailey
> 
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