that has always been the problem with comcast vs att.
comcast, nice and fast, shared internet with everyone on your street. if
no one on, you get faster if a lot on, you are at the max they say for
you. att always the same speed.
comcast, if you call for service, 3 days until a tech comes. if the
problem is then on the pole, they have to send a lineman and it is 3
more days. att service next day and it is always fixed no matter what,
they will even string you a new line if needed.
it was hard for me to leave att a few months back and go to comcast. but
prices were right for internet.
with comcast, if you purchase a new modem, you must call them and give
them the new mac address which is what they use to identify your modem.
used to be a long process, i would suspect they are better at it now. if
you do purchase a new modem, the motorola MB720 is the best cable modem
now. it is a 16x4 modem capable of 686 Mbps. supports DOCIS 3.0 it runs
about $89 (this is what i am using, i pay for 25 Mbps down and it is
consistent at 29 Mbps down.
73...bruce
On 9/13/2016 1:30 AM, Jon Noxon via BVARC wrote:
If you have a good neighbor with Comcast, borrow their modem and see
if it get the signal. That should tell you if it is the incoming line
or a problem with your modem. If it is the modem, replace it. If it is
the incoming line, you are at the mercy of Comcast.
Do you own or lease the modem? If you lease it from Comcast, take it
to the store for a replacement.
Comcast rates are going up (again).
Jon KF5TFJ
On Tue, Sep 13, 2016 at 12:46 AM, n5xz via BVARC <bvarc@bvarc.org
<mailto:bvarc@bvarc.org>> wrote:
My internet is down here and Comcast can't send a tech until
Saturday. What troubleshooting can I do with practically 0
equipment? I have a Motorola Surfboard modem (I own). Any ideas to
get my Internet back before Saturday?
Allen N5XZ
Sent from my Verizon 4G LTE smartphone
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Bruce Paige, KK5DO
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