Just chiming in here… my app has a built-in text editor and Font Panel just doesn’t work at all any more - nothing happens - but the spelling panel and Check Spelling options crash my app. I’m guessing these are related? I will log radars and post here if it helps?
-Martin > On 29 Nov 2016, at 22:18, Jeff Evans <jev...@ars-nova.com> wrote: > > I hope it is not misuse of this list to add another voice to that of Mark - > we received two user complaints about the font panel problem in our legacy > apps, but it must have bothered many many more who didn't complain or who > didn't realize the problem was with the font panel - as far as they were > concerned, the computer or our software was just acting up. It took me a > while to realize the problem was in system code, and I didn't file a report > either; by that time Apple had heard about it. So certainly one should not > take a low number of bug reports as evidence that a problem is not causing > much trouble. Especially something so integral to so many older apps; any > program offering a font choice is likely to have people using that mechanism. > > Jeff > > > On Nov 29, 2016, at 2:02 PM, Mark Lucas wrote: > > >> On Nov 29, 2016, at 3:00 PM, carbon-dev-requ...@lists.apple.com wrote: >> >> the fact that it existed through at least one major OS release prior to >> being reported indicates that it’s not causing big problems for lots of >> people - if it were, we’d have a lot more reports. > > Hi Eric, > > Please don’t take this personally, but while that's apparently a common > perception at Apple I feel compelled to respectfully point out that it’s not > even remotely true… > > For example no matter how many users of our authoring tool experience a given > problem, you’re vanishingly unlikely to receive more than one bug report > documenting it. That’s because few of these folks have developer accounts, > and fewer of those who do will ever file a bug themselves about it (because > they’re busy, and without the source code they literally have no clue what’s > going wrong, where, or why, and use these tools specifically to avoid needing > to). So anything I file a report against (unless explicitly noted otherwise) > typically affects hundreds or thousands of loyal longtime Mac developers all > over the world. But if I can’t fix or work around a problem in Apple’s code > they complain only to ME, not to you (and I file the aforementioned lonely > report, which typically sinks without so much as a ripple). > > Due to their work environments most of these folks are not ‘bleeding edge’ > adopters either, so such a bug not being officially reported for an entire OS > release indicates little to nothing about how catastrophically show-stopping > it may ultimately prove to them and their users/employers. > > That can (and does) delay or prevent entire organizations from updating their > OS or buying new machines that fatally break legacy in-house apps they depend > on (which often are a principal anchor to the Mac platform) that upgrading > would force them to rewrite from scratch. Not to mention SERIOUSLY pissing > them off, and forcing them to question their decision to live in a walled > garden… > > And I can’t possibly be the only one in this position, which means there’s > undoubtedly a whole flotilla of such ‘big problems for lots of people' that > are effectively invisible to ‘radar’ yet still have a significant and ongoing > negative impact on Apple’s customer/developer (ahem) loyalty and bottom line. > > Just sayin’... > > <<climbs down off soap box>> > > -Mark > > > _______________________________________________ > Do not post admin requests to the list. They will be ignored. > Carbon-dev mailing list (Carbon-dev@lists.apple.com) > Help/Unsubscribe/Update your Subscription: > https://lists.apple.com/mailman/options/carbon-dev/jevans%40ars-nova.com > <https://lists.apple.com/mailman/options/carbon-dev/jevans%40ars-nova.com> > > This email sent to jev...@ars-nova.com <mailto:jev...@ars-nova.com> > > -- > If this email is spam, please report it to > https://support.onlymyemail.com/view/report_spam/MTAxOTYyOjE5NDYwOTU1MzE6amV2YW5zQGFycy1ub3ZhLmNvbTpkZWxpdmVyZWQ > > <https://support.onlymyemail.com/view/report_spam/MTAxOTYyOjE5NDYwOTU1MzE6amV2YW5zQGFycy1ub3ZhLmNvbTpkZWxpdmVyZWQ> > > > > _______________________________________________ > Do not post admin requests to the list. They will be ignored. > Carbon-dev mailing list (Carbon-dev@lists.apple.com > <mailto:Carbon-dev@lists.apple.com>) > Help/Unsubscribe/Update your Subscription: > https://lists.apple.com/mailman/options/carbon-dev/martincrane%40mac.com > <https://lists.apple.com/mailman/options/carbon-dev/martincrane%40mac.com> > > This email sent to martincr...@mac.com <mailto:martincr...@mac.com>
_______________________________________________ Do not post admin requests to the list. They will be ignored. Carbon-dev mailing list (Carbon-dev@lists.apple.com) Help/Unsubscribe/Update your Subscription: https://lists.apple.com/mailman/options/carbon-dev/archive%40mail-archive.com This email sent to arch...@mail-archive.com
