Does your log show that tickets are cleaned up successfully? Is your expiration policy set up to allow the cleaner to expire and clean tickets successfully?
Without logs, it’s just a guessing game. My bet is, somehow you’ve run out of memory. -- Misagh From: Jeffrey Wong <[email protected]> Reply: Jeffrey Wong <[email protected]> Date: July 19, 2016 at 3:10:05 PM To: CAS Community <[email protected]> Subject: [cas-user] After a month, no tickets created in 4.2.2? After about a month of working perfectly on 4.2.2 deployed to tomcat7, running under java8, randomly the in-memory ticketing system would not create any more tickets. Restarting the tomcat instance fixed it, but I'm wondering why CAS would randomly break on me after working so well! Using a LDAP (AD) backed user base with a mysql backed attribute DB. We have pretty minimal traffic, so I'm not sure why I am seeing issues after such a small amount of time. Despite having an <AsyncRoot level="error">, no errors have been thrown at the time of issue. Unfortunately, I've only had the org.springframework.jdbc logger set to debug, and all others at info, so I have very minimal logging around the issue. I'm noticing both the ldap auth AND the jdbc handlers returning without issues (no errors). ...But no tickets? Here's a sample of the logs: 2016-07-19 16:28:16,399 INFO [org.jasig.cas.authentication.PolicyBasedAuthenticationManager] - <LdapAuthenticationHandler successfully authenticated user1> 2016-07-19 16:28:16,400 DEBUG [org.springframework.jdbc.core.JdbcTemplate] - <Executing prepared SQL query> 2016-07-19 16:28:16,400 DEBUG [org.springframework.jdbc.core.JdbcTemplate] - <Executing prepared SQL statement[SELECT ID,username,FirstName,LastName,Email FROM User WHERE UserName = ?]> 2016-07-19 16:28:16,400 DEBUG [org.springframework.jdbc.datasource.DataSourceUtils] - <Fetching JDBC Connection from DataSource> 2016-07-19 16:28:16,401 DEBUG [org.springframework.jdbc.datasource.DataSourceUtils] - <Returning JDBC Connection to DataSource> 2016-07-19 16:28:19,015 INFO [org.jasig.cas.authentication.PolicyBasedAuthenticationManager] - <LdapAuthenticationHandler successfully authenticated user2> 2016-07-19 16:28:19,015 DEBUG [org.springframework.jdbc.core.JdbcTemplate] - <Executing prepared SQL query> 2016-07-19 16:28:19,015 DEBUG [org.springframework.jdbc.core.JdbcTemplate] - <Executing prepared SQL statement[SELECT ID,username,FirstName,LastName,Email FROM User WHERE UserName = ?]> 2016-07-19 16:28:19,015 DEBUG [org.springframework.jdbc.datasource.DataSourceUtils] - <Fetching JDBC Connection from DataSource> 2016-07-19 16:28:19,017 DEBUG [org.springframework.jdbc.datasource.DataSourceUtils] - <Returning JDBC Connection to DataSource> Immediately before this, I've seen tickets that are created (an audit log is posted that a ticket granting ticket has been created and validated, and all is good). There are no exceptions thrown between when the tickets were able to be created and when there was this bottleneck. On the front end, after the logs say 'success' without a ticket created, they are redirected to the main cas login page. Reproducing this is also difficult as it will stop intermittently, without warning. What are the best ways to debug or resolve these sorts of issues? What could be causing this issue? Thanks in advance, Jeff -- You received this message because you are subscribed to the Google Groups "CAS Community" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/a/apereo.org/group/cas-user/. To view this discussion on the web visit https://groups.google.com/a/apereo.org/d/msgid/cas-user/23b96c4d-0997-4da1-9051-7ddf1560e8bb%40apereo.org. For more options, visit https://groups.google.com/a/apereo.org/d/optout. -- You received this message because you are subscribed to the Google Groups "CAS Community" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/a/apereo.org/group/cas-user/. To view this discussion on the web visit https://groups.google.com/a/apereo.org/d/msgid/cas-user/etPan.578f44ec.beaeb34.2d8f%40unicon.net. For more options, visit https://groups.google.com/a/apereo.org/d/optout.
