I am not making use of proxy granting tickets, but I'll report back if it's 
still an issue once 2.2.5 drops.

In the version that I have currently deployed, the counts on the tickets 
themselves seem strange to me - When I log in 10 times, that's 10 TGTs and 
10 STs, correct? So I should expect 20 tickets to be cleaned up, rather 
than 15. If it's only counting TGTs, then I should have 10 tickets total.

I've turned on debugging, and will be monitoring this issue for when it 
happens again, and let you know what I see in the logs. Meanwhile, can you 
confirm or correct my understanding of the current ticket cleanup log? It 
looks pretty strange from my end.

On Thursday, July 21, 2016 at 11:24:12 PM UTC-7, Misagh Moayyed wrote:
>
> All expired tickets are removed by the cleaner, regardless of type. Come 
> to think of it, do you use CAS for its proxy authentication features? That 
> *might* have something to do with it, if you do.
>
> I personally don’t know if I’d recommend switching, because I don’t know 
> what the problem is. Generally, switching to something more robust and 
> distributed is a good idea, but if the problem is something else, it will 
> simply repeat and your new registry will have done nothing to fix it. I 
> would instead turn up logs, load test as much as possible and keep it 
> running under test for some time. Observe.  
>
> -- 
> Misagh
>
> From: Jeffrey Wong <[email protected]> <javascript:>
> Reply: Jeffrey Wong <[email protected]> <javascript:>
> Date: July 20, 2016 at 3:27:17 PM
> To: CAS Community <[email protected]> <javascript:>
> Cc: [email protected] <javascript:> <[email protected]> <javascript:>
> Subject:  Re: [cas-user] After a month, no tickets created in 4.2.2? 
>
> Grepping through what I have, I can confirm that the tickets are being 
> removed, as I do have log statements like the following: 
>
> catalina.out.2.gz:2016-07-08 22:19:31,948 INFO 
> [org.jasig.cas.ticket.registry.DefaultTicketRegistry] - <1 expired tickets 
> found and removed.>
> catalina.out.2.gz:2016-07-08 22:21:32,004 INFO 
> [org.jasig.cas.ticket.registry.DefaultTicketRegistry] - <2 expired tickets 
> found and removed.>
>
> I'm using the default in memory registry, the default 
> tgt.maxTimeToLiveInSeconds + tgt.timeToKillInSeconds. 
> st.timeToKillInSeconds=60.
>
> Other pretty bare bones defaults:
>
> <alias name="serviceThemeResolver" alias="themeResolver" />               
>                                                                             
>                                                      
> <alias name="jsonServiceRegistryDao" alias="serviceRegistryDao" />         
>                                                                             
>                                                     
> <alias name="defaultTicketRegistry" alias="ticketRegistry" />             
>                                                                             
>                                                      
> <alias name="ticketGrantingTicketExpirationPolicy" 
> alias="grantingTicketExpirationPolicy" />
> <alias name="multiTimeUseOrTimeoutExpirationPolicy" 
> alias="serviceTicketExpirationPolicy" />
> <alias name="anyAuthenticationPolicy" alias="authenticationPolicy" />     
>                                                                             
>                                                      
> <alias name="acceptAnyAuthenticationPolicyFactory" 
> alias="authenticationPolicyFactory" />
>
> Would you recommend perhaps a different ticket registry at this point 
> perhaps? I don't think I'm hitting the maximum amount of tickets that the 
> default ticket registry can hold by any means, since the maximum amount of 
> tickets I'm seeing expire is 20. Mostly it's between 0-2 tickets that are 
> expired, so I very much doubt the tickets being the memory bottleneck.
>
> ---
>
> Before I posted the above, I dug a little and noticed a strange ~200 
> tickets being cleaned up a bit before the issue (an uptick in cleanup 
> tickets). Perhaps moving to a more robust ticket registry (not just in 
> memory) might actually help to mitigate then.
>
> Are service tickets also being cleaned up with the same default ticket 
> registry? What tickets should show up in that 'expired' count? TGT only, or 
> TGT + STs?
>
> For testing, I logged in to a test instance where the tgt expirey was set 
> to 10 seconds. 10 times: 15 expired tickets. I logged in 20 times. 29 
> expired tickets.
>
> What other items are included in the expired count?
>
> On Wednesday, July 20, 2016 at 2:31:37 AM UTC-7, Misagh Moayyed wrote: 
>>
>> Does your log show that tickets are cleaned up successfully? Is your 
>> expiration policy set up to allow the cleaner to expire and clean tickets 
>> successfully? 
>>
>> Without logs, it’s just a guessing game. My bet is, somehow you’ve run 
>> out of memory. 
>>
>> -- 
>> Misagh
>>
>> From: Jeffrey Wong <[email protected]>
>> Reply: Jeffrey Wong <[email protected]>
>> Date: July 19, 2016 at 3:10:05 PM
>> To: CAS Community <[email protected]>
>> Subject:  [cas-user] After a month, no tickets created in 4.2.2?
>>
>> After about a month of working perfectly on 4.2.2 deployed to tomcat7, 
>> running under java8, randomly the in-memory ticketing system would not 
>> create any more tickets. Restarting the tomcat instance fixed it, but I'm 
>> wondering why CAS would randomly break on me after working so well! Using a 
>> LDAP (AD) backed user base with a mysql backed attribute DB. We have pretty 
>> minimal traffic, so I'm not sure why I am seeing issues after such a small 
>> amount of time. 
>>
>> Despite having an <AsyncRoot level="error">, no errors have been thrown 
>> at the time of issue.
>>
>> Unfortunately, I've only had the org.springframework.jdbc logger set to 
>> debug, and all others at info, so I have very minimal logging around the 
>> issue.
>>
>> I'm noticing both the ldap auth AND the jdbc handlers returning without 
>> issues (no errors). ...But no tickets?
>>
>> Here's a sample of the logs:
>>
>> 2016-07-19 16:28:16,399 INFO 
>> [org.jasig.cas.authentication.PolicyBasedAuthenticationManager] - 
>> <LdapAuthenticationHandler successfully authenticated user1> 
>> 2016-07-19 16:28:16,400 DEBUG 
>> [org.springframework.jdbc.core.JdbcTemplate] - <Executing prepared SQL 
>> query> 
>> 2016-07-19 16:28:16,400 DEBUG 
>> [org.springframework.jdbc.core.JdbcTemplate] - <Executing prepared SQL 
>> statement[SELECT ID,username,FirstName,LastName,Email FROM User WHERE 
>> UserName = ?]> 
>> 2016-07-19 16:28:16,400 DEBUG 
>> [org.springframework.jdbc.datasource.DataSourceUtils] - <Fetching JDBC 
>> Connection from DataSource> 
>> 2016-07-19 16:28:16,401 DEBUG 
>> [org.springframework.jdbc.datasource.DataSourceUtils] - <Returning JDBC 
>> Connection to DataSource> 
>> 2016-07-19 16:28:19,015 INFO 
>> [org.jasig.cas.authentication.PolicyBasedAuthenticationManager] - 
>> <LdapAuthenticationHandler successfully authenticated user2> 
>> 2016-07-19 16:28:19,015 DEBUG 
>> [org.springframework.jdbc.core.JdbcTemplate] - <Executing prepared SQL 
>> query> 
>> 2016-07-19 16:28:19,015 DEBUG 
>> [org.springframework.jdbc.core.JdbcTemplate] - <Executing prepared SQL 
>> statement[SELECT ID,username,FirstName,LastName,Email FROM User WHERE 
>> UserName = ?]> 
>> 2016-07-19 16:28:19,015 DEBUG 
>> [org.springframework.jdbc.datasource.DataSourceUtils] - <Fetching JDBC 
>> Connection from DataSource> 
>> 2016-07-19 16:28:19,017 DEBUG 
>> [org.springframework.jdbc.datasource.DataSourceUtils] - <Returning JDBC 
>> Connection to DataSource> 
>>
>> Immediately before this, I've seen tickets that are created (an audit log 
>> is posted that a ticket granting ticket has been created and validated, and 
>> all is good). There are no exceptions thrown between when the tickets were 
>> able to be created and when there was this bottleneck.
>>
>> On the front end, after the logs say 'success' without a ticket created, 
>> they are redirected to the main cas login page. Reproducing this is also 
>> difficult as it will stop intermittently, without warning.
>>
>> What are the best ways to debug or resolve these sorts of issues? What 
>> could be causing this issue?
>>
>> Thanks in advance,
>> Jeff
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