All expired tickets are removed by the cleaner, regardless of type. Come to 
think of it, do you use CAS for its proxy authentication features? That *might* 
have something to do with it, if you do.

I personally don’t know if I’d recommend switching, because I don’t know what 
the problem is. Generally, switching to something more robust and distributed 
is a good idea, but if the problem is something else, it will simply repeat and 
your new registry will have done nothing to fix it. I would instead turn up 
logs, load test as much as possible and keep it running under test for some 
time. Observe.  

-- 
Misagh

From: Jeffrey Wong <[email protected]>
Reply: Jeffrey Wong <[email protected]>
Date: July 20, 2016 at 3:27:17 PM
To: CAS Community <[email protected]>
Cc: [email protected] <[email protected]>
Subject:  Re: [cas-user] After a month, no tickets created in 4.2.2?  

Grepping through what I have, I can confirm that the tickets are being removed, 
as I do have log statements like the following:

catalina.out.2.gz:2016-07-08 22:19:31,948 INFO 
[org.jasig.cas.ticket.registry.DefaultTicketRegistry] - <1 expired tickets 
found and removed.>
catalina.out.2.gz:2016-07-08 22:21:32,004 INFO 
[org.jasig.cas.ticket.registry.DefaultTicketRegistry] - <2 expired tickets 
found and removed.>

I'm using the default in memory registry, the default 
tgt.maxTimeToLiveInSeconds + tgt.timeToKillInSeconds. st.timeToKillInSeconds=60.

Other pretty bare bones defaults:

<alias name="serviceThemeResolver" alias="themeResolver" />                     
                                                                                
                                           
<alias name="jsonServiceRegistryDao" alias="serviceRegistryDao" />              
                                                                                
                                          
<alias name="defaultTicketRegistry" alias="ticketRegistry" />                   
                                                                                
                                           
<alias name="ticketGrantingTicketExpirationPolicy" 
alias="grantingTicketExpirationPolicy" />
<alias name="multiTimeUseOrTimeoutExpirationPolicy" 
alias="serviceTicketExpirationPolicy" />
<alias name="anyAuthenticationPolicy" alias="authenticationPolicy" />           
                                                                                
                                           
<alias name="acceptAnyAuthenticationPolicyFactory" 
alias="authenticationPolicyFactory" />

Would you recommend perhaps a different ticket registry at this point perhaps? 
I don't think I'm hitting the maximum amount of tickets that the default ticket 
registry can hold by any means, since the maximum amount of tickets I'm seeing 
expire is 20. Mostly it's between 0-2 tickets that are expired, so I very much 
doubt the tickets being the memory bottleneck.

---

Before I posted the above, I dug a little and noticed a strange ~200 tickets 
being cleaned up a bit before the issue (an uptick in cleanup tickets). Perhaps 
moving to a more robust ticket registry (not just in memory) might actually 
help to mitigate then.

Are service tickets also being cleaned up with the same default ticket 
registry? What tickets should show up in that 'expired' count? TGT only, or TGT 
+ STs?

For testing, I logged in to a test instance where the tgt expirey was set to 10 
seconds. 10 times: 15 expired tickets. I logged in 20 times. 29 expired tickets.

What other items are included in the expired count?

On Wednesday, July 20, 2016 at 2:31:37 AM UTC-7, Misagh Moayyed wrote:
Does your log show that tickets are cleaned up successfully? Is your expiration 
policy set up to allow the cleaner to expire and clean tickets successfully? 

Without logs, it’s just a guessing game. My bet is, somehow you’ve run out of 
memory. 

-- 
Misagh

From: Jeffrey Wong <[email protected]>
Reply: Jeffrey Wong <[email protected]>
Date: July 19, 2016 at 3:10:05 PM
To: CAS Community <[email protected]>
Subject:  [cas-user] After a month, no tickets created in 4.2.2?

After about a month of working perfectly on 4.2.2 deployed to tomcat7, running 
under java8, randomly the in-memory ticketing system would not create any more 
tickets. Restarting the tomcat instance fixed it, but I'm wondering why CAS 
would randomly break on me after working so well! Using a LDAP (AD) backed user 
base with a mysql backed attribute DB. We have pretty minimal traffic, so I'm 
not sure why I am seeing issues after such a small amount of time.

Despite having an <AsyncRoot level="error">, no errors have been thrown at the 
time of issue.

Unfortunately, I've only had the org.springframework.jdbc logger set to debug, 
and all others at info, so I have very minimal logging around the issue.

I'm noticing both the ldap auth AND the jdbc handlers returning without issues 
(no errors). ...But no tickets?

Here's a sample of the logs:

2016-07-19 16:28:16,399 INFO 
[org.jasig.cas.authentication.PolicyBasedAuthenticationManager] - 
<LdapAuthenticationHandler successfully authenticated user1> 
2016-07-19 16:28:16,400 DEBUG [org.springframework.jdbc.core.JdbcTemplate] - 
<Executing prepared SQL query> 
2016-07-19 16:28:16,400 DEBUG [org.springframework.jdbc.core.JdbcTemplate] - 
<Executing prepared SQL statement[SELECT ID,username,FirstName,LastName,Email 
FROM User WHERE UserName = ?]> 
2016-07-19 16:28:16,400 DEBUG 
[org.springframework.jdbc.datasource.DataSourceUtils] - <Fetching JDBC 
Connection from DataSource> 
2016-07-19 16:28:16,401 DEBUG 
[org.springframework.jdbc.datasource.DataSourceUtils] - <Returning JDBC 
Connection to DataSource> 
2016-07-19 16:28:19,015 INFO 
[org.jasig.cas.authentication.PolicyBasedAuthenticationManager] - 
<LdapAuthenticationHandler successfully authenticated user2> 
2016-07-19 16:28:19,015 DEBUG [org.springframework.jdbc.core.JdbcTemplate] - 
<Executing prepared SQL query> 
2016-07-19 16:28:19,015 DEBUG [org.springframework.jdbc.core.JdbcTemplate] - 
<Executing prepared SQL statement[SELECT ID,username,FirstName,LastName,Email 
FROM User WHERE UserName = ?]> 
2016-07-19 16:28:19,015 DEBUG 
[org.springframework.jdbc.datasource.DataSourceUtils] - <Fetching JDBC 
Connection from DataSource> 
2016-07-19 16:28:19,017 DEBUG 
[org.springframework.jdbc.datasource.DataSourceUtils] - <Returning JDBC 
Connection to DataSource> 

Immediately before this, I've seen tickets that are created (an audit log is 
posted that a ticket granting ticket has been created and validated, and all is 
good). There are no exceptions thrown between when the tickets were able to be 
created and when there was this bottleneck.

On the front end, after the logs say 'success' without a ticket created, they 
are redirected to the main cas login page. Reproducing this is also difficult 
as it will stop intermittently, without warning.

What are the best ways to debug or resolve these sorts of issues? What could be 
causing this issue?

Thanks in advance,
Jeff
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