So are you saying we should move our development threads there for now?

I think it should be enough to just use it for our users mailing list for a
few weeks, because it won't be easy to move those discussions back to google
groups if we decide to come back. The users list has a wide variety of
discussion topics with people of interest in and commitment to castle so we
should get some good feedback pretty quickly.

I did set up a 'Users' forum, with a few sub forums (General, Windsor,
ActiveRecord, MonoRail). Do you think this is enough?

Personally, I want to see how the notification emails look, how it interacts
with conversations in gmail, how quickly the emails get out, mainly because
I still think that it is much quicker to reply to a discussion in my email
client than on a web site. And from a web based side of things, I want to
see how well the different type of topics work and how fast the web app is
because the custom ajax loading thing is already taking a little too long.

On Mon, Jan 25, 2010 at 8:51 PM, John Simons <[email protected]>wrote:

> Guys, If we are going to first set up a test forum to see for
> ourselves, I suggest in that case that we should actually move this
> discussion list to there so that we give it a good and fair go.
> We don't need to retire this mailing list, so we keep both active, but
> we use Zoho as the main discussion list from now on.
> If we then don't think zoho is for us, we resume here.
>
> Thoughts?
>
>
> On Jan 25, 8:34 pm, Jonathon Rossi <[email protected]> wrote:
> > OK. I'll contact Zoho to set up an open source account.
> >
> > 2010/1/25 Krzysztof Koźmic (2) <[email protected]>
> >
> > > I'm at work right now, so I can't really do it.
> > > So if you or John want to step up, be my guest.
> >
> > > Krzysztof
> >
> > > On 25 Sty, 09:19, Jonathon Rossi <[email protected]> wrote:
> > > > I agree. If it works well then we can continue using it and get our
> data
> > > > migrated, if it doesn't we provide feedback so they can improve it.
> >
> > > > I assume either you Krzysztof (because you brought it up) or John is
> > > going
> > > > to create an account.
> >
> > > > 2010/1/25 Krzysztof Koźmic (2) <[email protected]>
> >
> > > > > I say we give it a shot.
> > > > > Let's set up a test forum and see for ourselves, and then we decide
> > > > > whether we make the move or not.
> >
> > > > > On 25 Sty, 06:18, John Simons <[email protected]> wrote:
> > > > > > So what is the verdict, are we going to move the user's mailing
> list
> > > > > > to Zoho?
> >
> > > > > > Cheers
> > > > > > John
> >
> > > > > > On Jan 23, 9:58 pm, Jonathon Rossi <[email protected]> wrote:
> >
> > > > > > > I think it might just be that we haven't had a chance to play
> with
> > > Zoho
> > > > > to
> > > > > > > know if it really suits our needs. I like UV because it has
> been
> > > > > working
> > > > > > > really well for us. Does the ideas page in Zoho allow you to
> sort
> > > by
> > > > > votes,
> > > > > > > I couldn't find anything for this?
> >
> > > > > > > Krzysztof asked the following. Dhan, are you able to provide
> any
> > > > > details of
> > > > > > > whether Zoho has the functionality to add a poll into an
> existing
> > > > > > > discussion.
> >
> > > > > > > > I'm wondering if such voting +1/-1/0 functionality is built
> in
> > > into
> > > > > Zoho ;D
> >
> > > > > > > On Sat, Jan 23, 2010 at 8:50 PM, Dhan
> > > > > > > <[email protected]>wrote:
> >
> > > > > > > > What specific feature of User Voice are you looking at? We
> have a
> > > > > > > > feedback widget that can be popped up either by links or via
> a
> > > > > > > > contrast colored floater widget. What other features of User
> > > Voice is
> > > > > > > > a show stopper for your needs?
> >
> > > > > > > > On Jan 23, 2:47 pm, Krzysztof Koźmic <
> [email protected]
> >
> > > > > > > > wrote:
> > > > > > > > > I'm +1,
> > > > > > > > > We don't have the abandon the google group just yet,
> although
> > > if we
> > > > > get
> > > > > > > > > going with Zoho
> > > > > > > > > as we gradually customize it to our needs, I think we'll
> all
> > > find
> > > > > it
> > > > > > > > > more useful than google.
> >
> > > > > > > > > Also as Jono mentioned it looks like at the moment
> uservoice is
> > > > > better
> > > > > > > > > at where they overlap
> > > > > > > > > so we might want to stick to uservoice for some time after
> > > that,
> > > > > and see
> > > > > > > > > how things develop.
> >
> > > > > > > > > The UV-like functionality in Zoho was just added.
> >
> > > > > > > > > Krzysztof.
> >
> > > > > > > > > (PS)
> > > > > > > > > I'm wondering if such voting +1/-1/0 functionality is built
> in
> > > into
> > > > > Zoho
> > > > > > > > ;D
> >
> > > > > > > > > On 2010-01-23 10:31, Roelof Blom wrote:
> >
> > > > > > > > > > +1
> >
> > > > > > > > > > On Sat, Jan 23, 2010 at 5:20 AM, John Simons
> > > > > > > > > > <[email protected] <mailto:
> > > [email protected]>>
> > > > > > > > wrote:
> >
> > > > > > > > > >     Yes we can just start with the users mailing list,
> but I
> > > > > would
> > > > > > > > > >     eventually bring both across because of the number of
> > > extra
> > > > > > > > features
> > > > > > > > > >     Zoho provide us.
> >
> > > > > > > > > >     I would not say that development mailing list is
> serving
> > > us
> > > > > that
> > > > > > > > well
> > > > > > > > > >     either. I think it has the same problem of not being
> able
> > > to
> > > > > tag
> > > > > > > > > >     discussions per topic and the way we do voting, and
> it
> > > has no
> > > > > way
> > > > > > > > of
> > > > > > > > > >     subscribing to discussion topics.
> >
> > > > > > > > > >     I think both lists would benefit from the features
> Zoho
> > > > > provides.
> >
> > > > > > > > > >     Cheers
> > > > > > > > > >     John
> >
> > > > > > > > > >     On Jan 23, 3:02 pm, Jonathon Rossi <
> [email protected]
> > > > > > > > > >     <mailto:[email protected]>> wrote:
> > > > > > > > > >     > So are we talking about changing only the users
> mailing
> > > > > list,
> > > > > > > > > >     not the
> > > > > > > > > >     > development mailing list. I agree the users mailing
> > > list
> > > > > doesn't
> > > > > > > > > >     fit our
> > > > > > > > > >     > users very well, however the development mailing
> list
> > > works
> > > > > well.
> >
> > > > > > > > > >     > On Sat, Jan 23, 2010 at 1:47 PM, John Simons
> > > > > > > > > >     <[email protected] <mailto:
> > > > > [email protected]
> > > > > > > > >>wrote:
> >
> > > > > > > > > >     > > Everyone,
> >
> > > > > > > > > >     > > I don't know about everyone's experience with the
> > > google
> > > > > > > > > >     mailing list,
> > > > > > > > > >     > > but in my opinion it doesn't meet our
> requirements,
> > > > > specially
> > > > > > > > the
> > > > > > > > > >     > > users.
> >
> > > > > > > > > >     > > The majority of threads in the User's mailing
> list is
> > > > > "How do
> > > > > > > > > >     I do X?"
> > > > > > > > > >     > > and then someone posts a solution.
> > > > > > > > > >     > > The problem with this is that we have no idea
> what
> > > the
> > > > > question
> > > > > > > > is
> > > > > > > > > >     > > about until we read it and if the solution is
> correct
> > > or
> > > > > not.
> > > > > > > > > >     > > Begin able to tag questions per topic (same way
> SO
> > > does
> > > > > it)
> > > > > > > > > >     and mark
> > > > > > > > > >     > > them as solved is essential for any support
> system
> > > (like
> > > > > it or
> > > > > > > > > >     not the
> > > > > > > > > >     > > users mailing list is our support system) ,
> Actually
> > > > > people to
> > > > > > > > get
> > > > > > > > > >     > > around this limitation have started using the
> title
> > > of
> > > > > the
> > > > > > > > > >     post as a
> > > > > > > > > >     > > tagging mechanism eg [MonoRail] or
> [ActiveRecord].
> >
> > > > > > > > > >     > > This limitation is also creating a lot of
> repeated
> > > > > > > > > >     questions/answers,
> > > > > > > > > >     > > if you don;t believe me do a bit of browsing on
> the
> > > users
> > > > > > > > mailing
> > > > > > > > > >     > > list.
> >
> > > > > > > > > >     > > So, I would like to turn this thread into a
> voting
> > > one,
> > > > > and
> > > > > > > > > >     propose
> > > > > > > > > >     > > that we cast a vote to change mailing list to
> > > something
> > > > > that
> > > > > > > > > >     better
> > > > > > > > > >     > > meets our requirements and in turn give out
> > > Users/Clients
> > > > > a
> > > > > > > > better
> > > > > > > > > >     > > experience.
> >
> > > > > > > > > >     > > +1 from me
> >
> > > > > > > > > >     > > Cheers
> > > > > > > > > >     > > John
> >
> > > > > > > > > >     > > On Jan 22, 12:04 am, Krzysztof Koźmic (2) <
> > > > > [email protected]
> > > > > > > > > >     <mailto:[email protected]>> wrote:
> > > > > > > > > >     > > > In order.
> >
> > > > > > > > > >     > > > 1. When you look at it, most questions on User
> > > group
> > > > > are
> > > > > > > > > >     from one-to-
> > > > > > > > > >     > > > few times visitors.
> > > > > > > > > >     > > > They can then either subscribe to rss feeds or
> > > > > notifications
> > > > > > > > > >     about
> > > > > > > > > >     > > > topics they've started
> > > > > > > > > >     > > > or just see that through web interface.
> >
> > > > > > > > > >     > > > 2. Do you know if you can convert a question
> into a
> > > > > problem?
> > > > > > > > > >     - No I
> > > > > > > > > >     > > > don't. We'd have to check.
> >
> > > > > > > > > >     > > > 3. Only problem is that I think UV is nicer. -
> I
> > > agree.
> >
> > > > > > > > > >     > > > 4. Do you know if Zoho has an option like
> google
> > > groups
> > > > > to
> > > > > > > > > >     email you
> > > > > > > > > >     > > > each email that arrives which you can then
> reply
> > > to?
> > > > > > > > > >     > > > I'm pretty sure they do. See "Email to Post /
> Email
> > > > > Drop box"
> > > > > > > > on
> > > > > > > > > >     > > > features site.
> >
> > > > > > > > > >     > > > Krzysztof
> >
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Jono

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