So what is the verdict, are we going to move the user's mailing list to Zoho?
Cheers John On Jan 23, 9:58 pm, Jonathon Rossi <[email protected]> wrote: > I think it might just be that we haven't had a chance to play with Zoho to > know if it really suits our needs. I like UV because it has been working > really well for us. Does the ideas page in Zoho allow you to sort by votes, > I couldn't find anything for this? > > Krzysztof asked the following. Dhan, are you able to provide any details of > whether Zoho has the functionality to add a poll into an existing > discussion. > > > I'm wondering if such voting +1/-1/0 functionality is built in into Zoho ;D > > On Sat, Jan 23, 2010 at 8:50 PM, Dhan > <[email protected]>wrote: > > > > > What specific feature of User Voice are you looking at? We have a > > feedback widget that can be popped up either by links or via a > > contrast colored floater widget. What other features of User Voice is > > a show stopper for your needs? > > > On Jan 23, 2:47 pm, Krzysztof Koźmic <[email protected]> > > wrote: > > > I'm +1, > > > We don't have the abandon the google group just yet, although if we get > > > going with Zoho > > > as we gradually customize it to our needs, I think we'll all find it > > > more useful than google. > > > > Also as Jono mentioned it looks like at the moment uservoice is better > > > at where they overlap > > > so we might want to stick to uservoice for some time after that, and see > > > how things develop. > > > > The UV-like functionality in Zoho was just added. > > > > Krzysztof. > > > > (PS) > > > I'm wondering if such voting +1/-1/0 functionality is built in into Zoho > > ;D > > > > On 2010-01-23 10:31, Roelof Blom wrote: > > > > > +1 > > > > > On Sat, Jan 23, 2010 at 5:20 AM, John Simons > > > > <[email protected] <mailto:[email protected]>> > > wrote: > > > > > Yes we can just start with the users mailing list, but I would > > > > eventually bring both across because of the number of extra > > features > > > > Zoho provide us. > > > > > I would not say that development mailing list is serving us that > > well > > > > either. I think it has the same problem of not being able to tag > > > > discussions per topic and the way we do voting, and it has no way > > of > > > > subscribing to discussion topics. > > > > > I think both lists would benefit from the features Zoho provides. > > > > > Cheers > > > > John > > > > > On Jan 23, 3:02 pm, Jonathon Rossi <[email protected] > > > > <mailto:[email protected]>> wrote: > > > > > So are we talking about changing only the users mailing list, > > > > not the > > > > > development mailing list. I agree the users mailing list doesn't > > > > fit our > > > > > users very well, however the development mailing list works well. > > > > > > On Sat, Jan 23, 2010 at 1:47 PM, John Simons > > > > <[email protected] <mailto:[email protected] > > >>wrote: > > > > > > > Everyone, > > > > > > > I don't know about everyone's experience with the google > > > > mailing list, > > > > > > but in my opinion it doesn't meet our requirements, specially > > the > > > > > > users. > > > > > > > The majority of threads in the User's mailing list is "How do > > > > I do X?" > > > > > > and then someone posts a solution. > > > > > > The problem with this is that we have no idea what the question > > is > > > > > > about until we read it and if the solution is correct or not. > > > > > > Begin able to tag questions per topic (same way SO does it) > > > > and mark > > > > > > them as solved is essential for any support system (like it or > > > > not the > > > > > > users mailing list is our support system) , Actually people to > > get > > > > > > around this limitation have started using the title of the > > > > post as a > > > > > > tagging mechanism eg [MonoRail] or [ActiveRecord]. > > > > > > > This limitation is also creating a lot of repeated > > > > questions/answers, > > > > > > if you don;t believe me do a bit of browsing on the users > > mailing > > > > > > list. > > > > > > > So, I would like to turn this thread into a voting one, and > > > > propose > > > > > > that we cast a vote to change mailing list to something that > > > > better > > > > > > meets our requirements and in turn give out Users/Clients a > > better > > > > > > experience. > > > > > > > +1 from me > > > > > > > Cheers > > > > > > John > > > > > > > On Jan 22, 12:04 am, Krzysztof Koźmic (2) <[email protected] > > > > <mailto:[email protected]>> wrote: > > > > > > > In order. > > > > > > > > 1. When you look at it, most questions on User group are > > > > from one-to- > > > > > > > few times visitors. > > > > > > > They can then either subscribe to rss feeds or notifications > > > > about > > > > > > > topics they've started > > > > > > > or just see that through web interface. > > > > > > > > 2. Do you know if you can convert a question into a problem? > > > > - No I > > > > > > > don't. We'd have to check. > > > > > > > > 3. Only problem is that I think UV is nicer. - I agree. > > > > > > > > 4. Do you know if Zoho has an option like google groups to > > > > email you > > > > > > > each email that arrives which you can then reply to? > > > > > > > I'm pretty sure they do. See "Email to Post / Email Drop box" > > on > > > > > > > features site. > > > > > > > > Krzysztof > > > > > > > -- > > > > > > You received this message because you are subscribed to the > > > > Google Groups > > > > > > "Castle Project Development List" group. > > > > > > To post to this group, send email to > > > > [email protected] > > > > <mailto:[email protected]> > > > > > > . > > > > > > To unsubscribe from this group, send email to > > > > > > > > > > [email protected]<castle-project-devel%[email protected]> > > > > > > > > <mailto:castle-project-devel%[email protected]<castle-project-devel%[email protected]>><castle-project > > -devel%[email protected]<devel%[email protected]> > > > > > > > > <mailto:castle-project-devel%[email protected]<castle-project-devel%[email protected]> > > > > > > > . > > > > > > For more options, visit this group at > > > > > >http://groups.google.com/group/castle-project-devel?hl=en. > > > > > > -- > > > > > Jono > > > > > -- > > > > You received this message because you are subscribed to the Google > > > > Groups "Castle Project Development List" group. > > > > To post to this group, send email to > > > > [email protected] > > > > <mailto:[email protected]>. > > > > To unsubscribe from this group, send email to > > > > > > > > [email protected]<castle-project-devel%[email protected]> > > > > > > > > <mailto:castle-project-devel%[email protected]<castle-project-devel%[email protected]> > > >. > > > > For more options, visit this group at > > > > http://groups.google.com/group/castle-project-devel?hl=en. > > > > > -- > > > > You received this message because you are subscribed to the Google > > > > Groups "Castle Project Development List" group. > > > > To post to this group, send email to > > > > [email protected]. > > > > To unsubscribe from this group, send email to > > > > [email protected]<castle-project-devel%[email protected]> > > . > > > > For more options, visit this group at > > > >http://groups.google.com/group/castle-project-devel?hl=en. > > > -- > > You received this message because you are subscribed to the Google Groups > > "Castle Project Development List" group. > > To post to this group, send email to [email protected] > > . > > To unsubscribe from this group, send email to > > [email protected]<castle-project-devel%[email protected]> > > . > > For more options, visit this group at > >http://groups.google.com/group/castle-project-devel?hl=en. > > -- > Jono -- You received this message because you are subscribed to the Google Groups "Castle Project Development List" group. 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